Oakes Appliance & Refrigeration 1671 Celanese Road, Rock Hill, SC 29732

"Shop was able to procure the part I needed in one day. Very friendly staff who was both knowledgeable and delightful to deal with."

"I wish I could give 10 stars! Rob and Karen are amazing! They always take such good care of my needs in a speedy efficient manner. They are knowledgeable and will go above and beyond to help. I highly recommend Oakes Appliance and Refrigeration 1000%!!!"

"Very professional and accommodating. My mom’s refrigerator went out when I was visiting her from out of state. I called Oakes Appliances at 3:50pm and spoke with Annette. She was extremely helpful and reached the owner Rob. Rob made the time to stop by after his last appointment. He saw, the problem and came back the next morning with a new part. I can’t thank Annette and Rob enough for taking the time to squeeze us in between appointments. I would highly recommend!"

"Robert O. laughed audibly when my mother translated her words into English so he could understand. She speaks 3 languages and English is not her native language. I found this awfully disrespectful and would hope that in the future this location has better customer service. So rude!"

"Called Oakes on Wednesday to get assistance fixing our built in oven/microwave that suddenly stopped working. I received immediate assistance with an appointment scheduled for that Friday (today). It’s been repaired. I was so pleased with their responsiveness and for their technician Wayne’s efficiency, promptness and professionalism. I highly recommend them. Five stars for sure!"