Townsend Pancake House

"This place is WAY WAY overpriced for what you get. We’re a family of four and didn’t order anything crazy yet left spending almost $100 after tip. The food was served on what felt like hospital plates. Lady in the front had a face like she hates her life. If you have to come here do NOT get the ham it was super salty. I ate it only because I was raised not to waste food. The only good thing in this place were the servers. All of them had a smile on their faces."

"We were seated promptly, and our server took our order right away, but that was about as prompt as things got. We were given a booth with a slightly sticky bottle of Log Cabin syrup and a basket of creamers (one of which had already been opened), butter, jelly and sweeteners. The tabletops had advertisements on them from sponsored local businesses. The room had a bar in the far corner that was obviously not in use and was being used as a catchall for storage. Meanwhile, a lone TV on the wall silently flashed country music videos. The menu had plenty to choose from, and the prices were reasonable. I tried biscuits and gravy with some sausage patties and coffee. The order was a bit long in coming. Food was served on a plastic rectangular platter. The food was there, and it filled the void in my stomach, but there wasn't much taste to it. I felt sorry for our server. They had a harried look in their eyes, was visibly perspiring, and obviously needed more help. If I asked for anything, it was at least five minutes in coming. They were doing their best, and were polite in all my conversation with them, but they were obviously being stretched too thin. When I went to pay, I noticed several signs that said they offer different prices for customers who pay cash. Normally this means if you pay cash then the cost is less since the business pockets the entirety of the sale. So I announced this to the hostess once I got to the register to pay. She rang up my order as it appeared on the check with no discount. Why, then, bother with displaying the signs? In spite of all these things that detracted from the experience, the sizeable parking lot was full, and people kept coming in. There is obviously a loyal clientele, and the restaurant was clean and kid friendly. Maybe I should try the pancakes? This establishment really has the potential of being the go-to-place to get a bite if it can provide more servers, more flavor, and clearer policies. Also, ditching the defunct bar area and putting in a few more booths there would do wonders for the atmosphere. I may give it another try."

"The food was absolutely repulsive. The biscuits and gravy were bland and poorly prepared, the eggs were barely cooked, and their maple syrup is literally just cheap corn syrup. Their hot chocolate was watery, and also bland. The quality of this food is bottom tier pig slop. Essentially a worse version of a Waffle House."

"This place was ok for me. First, I'll say the service was really good, the atmosphere was fine, and everything was clean. My only issue, and yours may vary, was the food itself. I ordered the pancakes and sausage, and they seemed to taste a lot like the hotcakes and sausage that you'd get from a McDonald's. I was even a little suspicious why my food came out so quickly (like 3 minutes) after i ordered it, and how it was similar to food that was microwaved. Maybe it's just the menu items I selected, but the overall quality of the food isn't going to have me eager to come back for more, any time soon."

"Hungary for breakfast food, served all day here, we stopped on our way to the Smokies! Glad we did! Food was fresh, hot, delicious! French toast, eggs, and smoky crisp bacon were cooked to perfection and delicious! Husband's western omelet, fried taters and huge biscuit were all fresh and delicious! Highly recommended. Skip the chains, and try this friendly restaurant! (The thin dude at the cash register was kinda sober spirited, but everyone else appreciated our business. The waitress and other staff were very helpful and nice!)"