KFC 1213 North Main Avenue, Erwin, TN 37650

"I've worked for 3 KFCs and it's important to know that I don't eat at hardly any restaurant chains I've worked in. This is an exception. Always gone back to KFC. Unfortunately not this one. The employees I dealt with were great. I heard many, many, many complaints but tried anyway. So disappointing. Every single hot wing was raw. If they can't cook the little chicken properly then I would gather they can't do the big chicken. So sad."

"We went to KFC in Erwin for dinner tonight. My wife ordered a 3 piece tender & fries with KFC sauce. I ordered a 4 piece chicken dinner with fries. We paid and were getting our drinks when our food was placed on the counter. My wife's 3 piece meal was there but instead of a 4 piece chicken dinner they put a 4 piece tender meal up. I got an employee's attention and explained the cashier got my order wrong. They said no problem we can fix it. I explained the issue and the employee said no problem. She picked up the 3 piece tender meal and I told her that meal was correct. She said that is ok she can have the 4 piece tender. I watched the employee go and put the 3 piece tender back in the tray with other tenders waiting to be served and she dumped the fries back into the fry tray!! The employee came back and said their manager would have to correct the other order by voiding the order and ringing my meal back up. I said no problem I am sure there is a couple dollar difference. About 5 minutes later the manager came up and I again explained what the issue was and he said ok. We will correct the issue and we will not charge you the extra couple dollars for the 4 piece chicken dinner. I asked if my wife could get the KFC Sauce so she could eat before her dinner was completely cold and the manager handed her 2 sauces. My wife went and sat down while I waited for my 4 piece dinner to come out. A couple minutes later my food came out and I went and sat down. Once I sat down I realized my 4 piece dinner was now 3 piece dinner!! They gave me a wing and 2 thighs!!!! I didn't bother to go back up. The dinner should have had a wing, leg, thigh and breast. My wife's chicken tenders were small and dried out. I can honestly say we have received better fried chicken and chicken tenders from the Food City in Erwin. I will not be a customer of KFC anytime soon. Very disappointed. I will say the dinning area was clean and very bright."

"The new spicy wings are delicious but deadly. ORDER AT YOUR OWN RISK. Your taste buds will be happy as you eat them but your stomach will kick you in the a@$ later. I don't know what they did to those things. Whatever it was, it should be illegal. If you do choose to eat them, God be with you and your toilet."

"Cleanest KFC or any other restaurant I've been in in a long time. I just couldn't believe how clean it was. All of the tables were perfect and even the glass light shades hanging over the tables were crystal clear. Staff was friendly and helpful."