Walmart Auto Care Centers 1075 Cosby Highway, Newport, TN 37821

"2 cars in front of me for an oil change. Some guy tells the check in tech, tell everyone it is 6 hours. I’m told 6 hour wait. I pull away as did the guy in front of me and behind. I shopped inside, returned 1 hour later to find no cars waiting. 3 attendants were standing around. I guess they were standing around on the clock with nothing to do. I drove somewhere else. Fed up with Walmart Newport oil Center"

"Best Walmart Auto Department around. They pay attention to detail and really help the customers. Good prices on tires too."

"Sat for 20 minutes in my car after trying to talk to the man outside with no luck. Went inside and sat for another 20 minutes in which nobody ever came to the counter. Watched a few people get upset and leave for the same reason. They WILL NOT get my business."

"Add dish towards customer service has continued over the years to gradually get better and better and better the people that work there now are amazing to work with and are always helpful and go out of their way to make sure that you are taking care of and that your needs are met when you had no idea that they even served or sold products that you would like to have."

"Brought the car in at 1:30 pm for an oil change, and 4 tires. That I ordered online. Called ahead, said there was 6 cars ahead of us, maybe 2 to 3 hour wait, no problem. I left 5 hours later. 2 guys in the garage. I don't blame them. I blame management. Guy in garage was cool. I remained cool. But they knew, I was there way too long. I like the idea, that Walmart is across the country, and if I have a problem, they are everywhere. No longer. Think that ended my Walmart tire buying days. I'll find other options. I hope Corporate here's of this. So sad. I wouldn't mess with these guys. Hope management gets fired. No one would even come to ring me out. Finally one of the guys in the garage, rang me out. They were short handed anyway. Just very disappointing. Good luck if you go there. You have been WARNED!"