The Park Medical Group

"I have been going there for years. I have only seen Jennifer Valdez, APN, and she is amazing. Very attentive, takes the time to listen. I never feel rush. I am also very afraid of needle and the nurses doing the bloodwork are amazing, patient and very caring. I have seen bad reviews about the reception, I personally make my appointment online and do follow up communication through MyChart. Jennifer was very responsive to my latest question, within a few hours I had an answer."

"I was a little scared to go for my annual after reading so many bad reviews. Well, I just came back from my appt and I had to come here to do this practice some justice. Staff was VERY polite, my appoint was on time and the doctor (Dr S. Kwon) was a GEM. I’m glad I switched practices!"

"The most unresponsive medical practice. If you can get an appointment and you are there in person, it's not bad but forget trying to get something done over the phone. On more than1 occasion, I have needed assistance over the phone and both times I called multiple times to check. Today, I needed a script sent to pharmacy. Called their call center multiple times. No response from the fort lee office. Still waiting. I am out of state and need a script sent to a Walgreens here. It shouldn't be this hard to access your doctor's office. Last time it was for blood work results. They got back to me over 2 weeks later. What horrible medical service. I'm not needing medical often so I let the previous slide. Maybe it was just a bad day but now I'm gonna look for a different practice as my primary."

"My doctor Seri Kwon is a good doctor but the office staff sucks. No phone calls ever returned, you can not talk to a live person. There is a billing issue on my insurance claim and now I have to pay $900 out my own pocket because I can not talk to anyone to fix the billing code. I am sure these doctors see these terrible reviews with complaints and it is their fault that these people work here and give us sht service. I pay $3600/month for my insurance and I do not deserve this quality of service from anyone."

"These reviews were right. I called today to make an appointment for my annual wellness check up and nobody is actually picking up the phone. There is a voice msg telling to leave my msg. I did and no return call. I guess it’s time to change my doctor. What a unprofessional practice. Sometimes I wonder why these people worked so hard to become doctors. There is no honor or class. No respect for humanity. Not even aiming to make money. What was the point?"