Erin Kathleen Kelleher, MD

"My kids have been seen by Dr. Kelleher for nearly 11 years. She's kind, attentive, and friendly. One of the best pediatricians you'll find!"

"Dr Kelleher has been caring for my 3 kids for over 10 years now. She always allows time for discussion, is patient and kind, especially with the children, and respects whatever reservation or concerns I may have. She remembers details about my kids and makes a point of asking them about their interests at each visit. Her clinical skills are outstanding as well. My kids and I always leave our appointments feeling heard."

"Office staff not so friendly. Called to ask questions about my son and I felt the need to really dig for information. They were short and careless. Doctors were great."

"Erin Kathleen Kelleher was amazing. Unfortunately, I’ve had to leave the office due to staff members in her back office. One specifically, Sharon with the Irish Accent. I have been coming to the office since my children were small and today was the day they decided not to do their job and be kind. I had made an appointment in August for today, December 6th @11AM. I arrive at the appointment and Sharon a woman who works the back office stated “of your appointment was @9AM we can’t see you” I asked kindly for her to reevaluate the situation because I never get my times wrong and if I do I would be happy to admit it because we are all adults. Maybe the person who booked my appointment mistakenly put 9 AM vs 11 AM. She then repeats that “sorry you’re wrong it was at 9 AM” which then infuriated me because I’m the patient. She was cold, rude, and offensive. They then have the nerve to say I’m speaking to them in a bad manner when in fact no one was apologizing to me or even cared about their mistake. This was all very surprising as I have been here since my son was small. Just know I will be reporting this to Northwell and may take legal council due to the fact my daughter was not able to get her vaccinations today which have to be done promptly. Sorry Erin, but maybe Northwell needs to retrain their staff on how to deal with patients and give great customer service especially that woman Sharon"

"Dear doctor that don’t see vaccine-hesitant families, I know that creating your “no tolerance” office-wide vaccine policy was not easy or came without soul-searching. It is my opinion, however, that your policy to exclude the vaccine-hesitant families from your office is failing in both evidence and ethical ground. The policy falsely promotes safety to your current patients and it threatens to weaken the health of the community. The claim that your vaccine policy increases safety for families is not founded in evidence, and does not promotes security. You may feel that your policy is helping your patients. Anecdotally, you may even experience more families vaccinating under your “guidance”. The challenge, however, is that you should consider the need for scientific evidence to make medical decisions; not feelings or anecdote. To date, there is no evidence that a medical practice vaccine policy increases patient safety within a medical office. Claiming otherwise misrepresents true infectious risk to your patients, while falsely promoting increased security. The daily reality, even under the most stringent restrictions, is that you all have under-vaccinated children in your offices every day; notably all children under the age of 1. In addition, some vaccinated children have an imperfect response to the vaccine and leave themselves at risk, as it happened with our child. More practically, ill parents bring children into your clinics every day without you demanding their adult vaccine records. As you may know, in recent outbreaks, adults are often the primary vector spreading illness to children, not the other way around. This is not just about your waiting room. It’s about your city. By shutting your doors to the vaccine-questioning parents, and if more practices follow your lead, our community could develop a greater risk of disease. Today we have felt the sting of rejection when our efforts to get our child well being evaluated by a professional have fallen short. And meeting that rejection with an ultimatum, did not help my child that went to you for a wellness care. And it does not help your community or it does not serve the mission in which you were called to serve as pediatrician. It benefits no one. Please, next time allow more time for discussion and dialog throughout the appointments to build trust and reliance in those of us that are a vaccine-questioning parents and just want the well being and are concerning for our child health. Sincerely, Gonzales Family"