Syosset Hospital

"From the valet, front desk, PT, incredible nursing staff and doctors, everything was smooth and top notch. I went in for orthopedic surgery and speaking for this department it is truly amazing. Shout out to my amazing nurse Colleen and Dr. Feder for being so clutch"

"The hospital staff in the emergency room here are incredibly neglectful and disgustingly rude in this ER! I got one name of an ER staff memeber I communicated with and only because she picked up the phone and said her name was Diane... My brother came here because of stones on 12/15/23 at around 12 noon and they sent his meds to a pharmacy that was having staffing issues. My brother reached out to the hospital multiple times and was left on hold for more than an hour and even spoke to the attending doctor and informed him. They claimed they sent medication to another pharmacy and never did! They took no initiative to help my brother. I finally called for my brother and I realized what the issue really was, neglectful rude staff. The first nurse did not want to answer my questions. She was snotty and rude then hung up on me after I told her she was being rude. I asked her for her name because she didn't want to answer any of my questions properly, she would steer away from my questions with a statement instead of an answer. I called back and the second nurse that answered "Diane" was also rude and had an annoyed tone of voice and refused to give me the first ladies name I was talking to and also insinuated that I was a liar when I told her the first lady was rude and hung up on me. Since Diane was also rude after asking what I needed to ask I then asked for the supervisor of the hospital. Diane put me on hold and got back on to tell me the supervisor was too busy and couldnt speak with me. Diane then refused to give me the supervisors name! Why would anyone refuse to give names of staff members if you did nothing wrong, thats because they did...Diane said they would also call in another medicine LATER. You would think you would attend to the patient from 12 noon today instead of brush him off after they told you they are in pain. Nope...They never called another medicine in. These specific nurses and doctor at this hospital are just in it for a paycheck. They lack patience, customer service, compassion and integrity. They are not what the hospital mission stands for. Providing high quality patient care and acting with integrity at all times. These are not the type of people that need to be nurses and doctors."

"Dr. Zvi Dubin is really the most unprofessional doctor I ever seen, was disinterested in anything, and formed his opinion before I even finished describing everything. Gave me an over the counter prescription that doesn’t exist and could be overdose quantity, and declined prescribing medication for me that worked previously, worst experience ever. Ended call before I agreed to like he doesn’t want to do his job anymore. A horrendous experience, and if Northwell Emergency On Demand fails, it’s because of doctors like these. Also he might be the reason I am out of work next week. Avoid At All Costs!"

"DISCRIMINATION Went to see a Social Worker but she’s not around. I asked front desk if I can go to cafeteria to grab some food. It was already past 12pm and I have not eaten anything ‘coz I came from check-up elsewhere. She said sure and mentioned they have decent food. She asked for my ID and no., asked me to have a seat since her printer isn’t working. After a few minutes 2 security men came to me and asked if I was there to see a patient. I said no, I only wanted to grab food at their cafeteria as I have not eaten yet and I really am hungry (I’m pregnant btw). They said their cafeteria is only for hospital patients and their guests. I asked if I can buy food for take out. They said NO. They recommended I walk down the block, there is a diner. I said I can’t walk that far, I already have difficulty walking. Waited for my ride (while security and reception were waiting for me to leave). After a while I went back to front desk and told the lady to tell her colleague she did not need to call security to tell me I can’t buy food at their cafeteria. She could have told me right away. I have no ill intentions of going there. I am really hungry and I am pregnant! I told her and the security that I FEEL DISCRIMINATED. They were shocked and suddenly offered to give me food or buy me food. I said no need, my ride was already there. Such awful staff. What a way to treat a person."

"Have not been to hospital in many years. Was surprised to pull up to valet parking and Manhattan style hotel lobby. Building is immaculate and modern. Staff is spot on. Atmosphere is calm And quiet. Would highly recommend!"