Quality Inn Wayne Fairfield Area

"This is terrible motel that I have ever seen in my life they gave me 211 room for my boyfriend and for me the bed is with full of red bugs. I went to the downstairs for front desk at 1:00 am they changed our room they gave me new keys. Even I was saying them our problem when we are ready to checkout I show pictures and videos of red bugs and rashes in our body. He was saying if you want refund call to website and get refund but refund is not the solution try to keep clean and neat. No proper hot water No laundry also I never come back this place and also I never recommend this place to anyone. This is worst experience"

"Horrible customer service, we were sent to three different rooms. The first room the key didn't work, the second room was not clean and finally the third room had a stopped up toilet and no one ever came to fix it. The employee was very rude and said we were impatient because we asked if someone could fix our toilet before settling in the room. They don't call to let you know it's check out time, they just send someone to bang on your door like the cops. We will never stay here again!"

"Three days with no maid service. I've asked for maid service for two days. Get back to room on the third day. No maid service. I go to the front desk to ask for towels. They tell me they ran out. Do you think they ran out of towels or do you think the front desk guy didn't want to get me towels? Oh yeah, there was no hot water on the second day. What terrible service."

"I work for a hotel under Choice Hotels, we traveled from North Carolina for a funeral. I reserved 2 rooms 1 king and 1 double. This hotel is false advertising there rooms. The rooms looks nothing like the pictures. My room was nasty, bathroom wasn't cleaned, dirty towels pee in the toilet covers on bed dirty. TV wouldn't work. The guy gave me a hard time for using my discount. This is the second Quality Inn I have stayed in that false advertising there rooms"

"If I could give this hotel zero stars I would. It was absolutely DISGUSTING. Our room had literal moldy curtains, our linens were dirty when we walked in and had red stains on them and cigarette burn holes. Our room was conjoined and blocked by a cabinet to the other door and the walls are so paper thin you could hear the other room word for word. Please read all of the reviews beforehand because they have a VERY strict no refund policy and are very rude on keeping it. This is literally the worst property I’ve ever stayed at in my life and it ruined my whole trip experience. We left a day early because of it."