CVS

"This particular CVS is my main store/pharmacy that I’ve used since 2018. Very happy with the service I receive and when I need assistance there is always someone there to help"

"Rude staff once you get through on the pharmacy line. After waiting forever and a day. They really dont care about you. Finding a new pharmacy! Don't waste your time."

"It’s difficult to speak to a live person and after holding for over 15 minutes the calls are usually disconnected. When you finally reach someone, the pharmacy technicians are rude and not helpful. Horrible customer service."

"Updating my review with another horrible experience. If someone from CVS corporate office cares about it, they should investigate this location. My child's antibiotic was phone ordered by her pediatrician to this location. When I did not get any information about the order I called the pharmacy and after going through a lot of annoying hoops of automatic calling option, I was able to get hold of a pharmacy team member and he cut me off after saying 'hello'!! I called again and eventually was able to get hold of another team member. She informed me that the drug is on back order and will be available after two days. Are you kidding me? A sick child has to wait for two days to start the prescription. I asked her to check around the other CVS outlets and transfer the prescription over there. She 'checked' and 'found' that it was only available one of the far away location and I have to call to the pharmacy for them to pull the prescription. When I asked why can't she transfer the prescription, she replied 'well, this is the process'. I hung up and decided to call other close by locations and guess what? The first nearby outlet did have the medicine and it was available within 15 minutes!! The pharmacist was surprised to learn that Main Street staff was not able/willing to help me locate the availability of the prescription and transfer it. Not only the Pharmacy manger of this location is rude and ill mannered, most of the staff members are obnoxious, lazy and inefficient. ------------------------------------------------------------------------------------------------------- They have shorted me on the pills a couple of times. The pills are 6 BID and for 90 days supply, that's a lot of pills. I only realized towards the end of the 90 days when I ran out the pills 15 days earlier. Same thing was repeated for another pill prescription. Next time I was careful and counted the pills as soon as I get home and guess what, the pills were well short of 90 days supply. I was furious and went right back to the pharmacy to get a lame excuse that the tech might have miscounted which was just BS as those were the sealed bottles and the order was short of one full bottle. I report it to them CVS but seems like it is their corporate policy!!! And it is not the only issue, the staff especially the pharmacy manager is one of the worst people that you can deal with. Extremely rude, impatient, inefficient and discriminator towards the people who are not in majority. Avoid this pharmacy at all cost."

"This CVS has great customer service. Today I needed help getting medication right before my wedding and the pharmacist /pharm tech was able to not only get it for me in five minutes, but cheer me up on the phone when I was stressed out. When I came to pick it up, the whole pharmacy was congratulating me and it was just really thoughtful and turned my stressful day around. I wish I caught his name. Thank you so much."