The Jennifer Day Spa Westfield

"First time in here, discovered through Classpass and got a microdermabrasion facial. The service was great so I can’t complain about that at all. I would recommend. The downfall was when she started by trying to sell me extra services, I’m a non confrontational person so I agree to the CO2 laser and collagen treatment. Based on my derm friend, I came to find out that the CO2 laser treatment was not legitimate in the sense that no numbing was done, the way that they applied the laser was back and forth instead of meticulously like it should be and I have no dotting like it’s supposed to be. No mention of after care was explain at all. After it was done they tried to push me to buy the membership and when I didn’t budge, they finally convinced me to buy a gift card with the same treatments I had gotten today. I’m regretting doing that now."

"I go here twice a year once for my birthday and another time randomly there very clean attentive and they take good care of you i recommend them to anyone going for massage great work"

"You get what you pay for. Purchased a hot stone massage through Groupon. Had a similar experience with the use as others commented but was able to cancel it and pay the Spa directly. So that was the initial interaction. The place had no ambience - no warm massage table, no scented candle which would've covered up the cigarette smell (which a response to a previous post said it was a ‘moxibustion treatment’ but I don’t see that on the menu of services offered.) I just wanted a relaxing massage but during the session, someone came into the room and rummaged for supplies stored underneath the massage table! Gave 2 stars because masseuse and massage was ok (not the worst)."

"Got a Groupon Jason made me cry I called at 10 he said come 11:15 am then I got here from Staten Island he said if you buy a Groupon on Groupon the same day they don’t take you because they charge a 30% fee refused service I wasted my time and gas and tolls to come no service was provided he went to grab my phone and refused to take me never come here"

"It was my first time there this past Saturday. I must admit the facial was great. The woman who did it really did great with the extraction. It felt like she took out all the black heads and clogged pores of mine. She put about five different products or Mask in my face. I also got a massage which was mediocre. I wasn’t please with the massage as much as the facial. They currently have a promotion where you purchase a gift card in order to receive the discounted price on their services. Their services are currently around the 100s price range so definitely take advantage of this promotion. It may not be a luxurious place but it is clean. This is the second time I went. I went to get a facial with Lynn again. She is absolutely is the best esthetician I’ve been to so far. She knows what she’s doing and is just wonderful. This is definitely my go to for a facial. My skin has improved since the last time I went there which was three weeks ago. If regular prices are too much for you they offers specials through every month."