On the Side Day Spa 740 South Avenue West, Westfield, NJ 07090

"Had a massage and facial here for the first time recently and both services were fantastic! Stacey was a wonderful and skilled masseuse. She likes chatting so let her know if that’s not your vibe for a massage. I loved chatting with her but it’s not for everyone. For my facial, Adriana did an amazing job. The products used are really nice and gentle, not too fragrant. Highly recommend!"

"Great signature massage. The masseuse was very well educated on relaxation techniques. Very much appreciated!"

"While the place has a lot of potential and staff was nice, the service itself was disappointing and the value was not there. I booked a seaweed body treatment ($175). Upon entering the room, I was laid on what felt like cling wrap and my masseuse started very lightly brushing me with a dry brush before wrapping me in the cling wrap for not even enough time to stimulate sweating. Then I showered and came back for the massage part which was just fine. The amenities include 2 person sauna that took 15 min to heat up and a small “relax” area with a (albeit quiet) child watching tv and eating snacks."

"Always wonderful service and fantastic massages by Luz and Sharice! Ana also does an amazing facial! Taryn, as well as all at the front desk are always pleasant and kind."

"Had a facial here about a month ago, at that time made an appointment to have another on 8/4 at 8:15 am. I received a call on 8/3 at 315 saying I was late for my appointment. I work almost every day & the girl I wanted my facial with books out about two weeks in advance. I was very upset at the fact this happen, as anyone would be, & instead of apologizing and trying to rectify the situation, the girl on the phone was extremely rude and offered no apology & even worse, no solution. From a person with an extremely busy schedule this is unacceptable & now wasted a day off where I could have done something else. This should a concern for anyone with an appointment here. The girl told me “we called to remind you”, I received no call. So now we have no solution no apology & she’s lying to me to tell me I’m wrong. I have never left a review like this in my life, however I have never had such a poor customer service experience in my life & want people to be ware before they treat you they way I was treated. I was planning on getting monthly facials here leading up to my wedding & now you lost my business. To make it worse the girl I spoke with was so rude to me, keep in mind this was THEIR MISTAKE and offered no solution. She would seriously benefit from a class in customer service so she prevents you from losing anymore customers!!"