Carter's

"Carol ( manager)is clearly not fond of minorities. I was not greated at any point while in the store. She intentionally only rang up the Caucasian individuals in the store and proceeded to tell myself and an African American woman to wait for the another associate."

"Unsure about if I was being followed around the store, but really hoping that isn’t the case. Went in today headed straight to the back to check out clearance before shopping the rest of the store. I recently had a baby and went in to rack up on newborn clothing since she was much smaller than we anticipated. I saw a young lady kind of following me, looking in the same section, not maintaining her distance and it hardly looked like she was actually shopping. This same person some how disappeared while I was PAYING for my items. For this reason I won’t be back. While I enjoyed my mini shopping spree for my baby girl, I don’t like the idea that I might have been followed around the store. Idk who would want to steal onesies."

"Carter’s and Osh Kosh combination store. There is always a sale event which is great when you can find what you like at a great value. This is a nice location. However the staff is selective with customer service. I was not greeted when I came in or at the register but the person who walked behind me was greeted with a “hello”.Strange practice. Associate seemed most interested in continuing conversation with other staff member. I said a couple of things about the great deals I found and the associate didn’t even respond. Undesirable interaction. I like the clothing, clearance and sales prices but for lacking service I may as well shop online."

"I went in with my two children... no greeting just stares .. as per other customers were offered help and informed on the current sales and promotions in store ... in addtion it was my 1st time there. Also when i asked the cashier if she was open she said "the line starts over there" *rudely pointing* ( and no one was in the line) will never go back again."

"Loved the location and cleanliness. That all went down hill yesterday when I had an experience with Kelly, one of the supposed managers, of the store. I called to ask if an order that I had shipped to store was in. To be fair I had just had an experience where my order came in and I wasn't notified the week prior because of a new system and scanning error. I chalked that up as new technology pain in the buttness and didnt think twice about it. So I called to see if they were experiencing the same issue and I was "greeted" by Kelly who bluntly said," no i cannot check for you I have a long line and we are busy." No doubt in my mind they were so I asked if anyone else could help. She said no she was the manager. She continued from there on out to give snide remarks and sarcastic comments, she made me feel awful for just asking if my order was in. She belittled me and continued to be so rude I was seriously upset. Thank goodness it didn't happen in the store in front of my children. I finally had to end the constant battering by saying all the time she spent arguing with me she could have just checked being that i thought she was "so busy." This woman told me I'd get an email and if not from them from UPS definitely. Well still no email and I think it was fair only of me to just call and check on my order being that I had a problem the week before that I was very understanding of. Knowing learning a new system must be hard. I LOVE your store but until Kelly is gone you lost a customer in me. And I'm sadly relieved to see someone else reviewed her poorly and that I wasn't just being sensitive."