Union Lube Shop

"Went in here for them to replace a dead battery on one of my cars. They saw the issue happened to be a loose battery as opposed to a dead one. I had initially brought a brand new one for them to install but they fixed my issue and sent me home with a functioning battery and a new one I could return to get my money back.....all on the house. Can't thank you enough. I'll see you next month for my oil change."

"Ok. Until it wasn’t. Asked if I had to make an appointment for oil change a little after 10am. The one of the auto mechanics said no. But car wasn’t serviced until around 11:15am. I came and no cars were being worked on. Oil change was a little over price but not extremely. My discontent came when I noticed my key fob was damaged after giving it to auto mechanic. I understand things happen, but when I expressed my concern owner or whoever managing billing - initially was defensive and dismissive . When I expressed my concerns, immediately his demeanor and response is as if he really could care less and it is not of his concern. The courtesy would have been to inquire of your employees if anything happened while the keys were in their possession that contributed to broken fob. This should not have been addressed only after the customer asked for you to follow up. Customers appreciate total experience - not just service. Won’t be returning. I received this oil change on 11.25.2023. Today 12.09.2023 (3 weeks since oil change) I’m at (another auto shop- a trusted brand) and they said I need motor oil because it is too low. SMH this should have been done during the oil change . Feeling extremely peeved."

"I wouldn’t even give this place one star. Definitely stay away from this place.I took my car to them on Monday November 06, 2023 the next day I have to take my car to the shop again because my car couldn’t start. They made me pay almost 2k and they didn’t fix anything."

"I have been coming to this establishment since 2011. The gentleman here are very knowledgeable and professional. I highly recommend them to anyone in need of vehicle maintenance/repair."

"The best auto service. trusthworthy,honest and excellent mechanics.went to North Carolina with my old car with no problem after they fixed everything..highly recommended..keep it up Joe."