Walgreens

"Employee Nate Fox was very rude to me and my friends while clocked in, also overheard him speaking rudely of customers and overheard the hard-r, when looking him up I found a video of Nate Fox yelling and repetitively saying the hard-r to passerby's. Shame on this Walgreens for having employees like this.."

"Terrible customer service. I ordered 40 dollars worth of pictures and when I went to pick up I was laughed at and told they don’t know how to do it and come back tomorrow. No apology no nothing. I would’ve went to a different Walgreens if they had just let me know prior to me going there to pick up. One of the names was Lisa. Don’t know the other ones name. So extremely rude."

"I have been going to this pharmacy location for over 5 years for the same prescription every month. Per usual I had my prescription sent there the last week of February, and they informed me of a delay. I realize that back ordered medicine is not their fault, however it is their responsibility to follow up with patients! The pharmacy tech, citing a shortage, suggested that after a week (on March 4th) I reorder my prescription; that being the date their pharmaceutical supplier has dated the availability. I did that and patiently waited for a pick up notification. That was 6 days ago, 2 weeks from the initial prescription. I have received no call or direct message except a red action to call Walgreens received through the App. Nor did the pharmacist contact my doctor to inform them that their patient was not getting the medication she has been prescribing to them for over 5 years with no issues. I finally got through to them yesterday and the person who answered the phone told me that they could not access my patient info because the pharmacist was at lunch, and I should call back after 2. I asked if she could take down my name and number and have the pharmacist look into the issue and then call me back to save time... She refused and said why can't you just call back after 2pm?? Seriously? this is my break at work too! I didn't want to have to take time out of my job to call back, to wait on hold, and to explain over again. Taking my name and number would mean that the pharmacist could take her time and figure out what the problem was before returning my call. Basic customer service rules. Very unprofessional. Furthermore, anybody in the medical community should be empathetic with patients that are struggling to obtain medications they have been taking for over a decade, due to the current fads and online pharmacies. I am from a family of nurses, and I work for doctors... are you kidding me? I was initially excited that this Walgreens pharmacy was finally extending its hours back to include weekends but alas it has created an insecure environment of doubt once again. The Walgreens app is currently saying they cannot fill it at all, so now I have to call my doctor to send it to another Walgreens. This could have been done a week ago, if we were well informed of the situation, and not left waiting in the dark."

"The Pharmacy hours suck here. Very inconvenient. They should stay open as long as the store stays open. Hire another pharmacist. Have to take my business elsewhere. Hate I have to do this but I have no choice."

"Absolutely disgusted by the power trip this pharmacist Ann is on Calling the Board tomorrow. She literally made it her personal mission to not give me my thyroid meds. I have been out for almost a week, people die without thyroid medicine! She has been in talks with my office since last week and not only did she say he isn't qualified to give me my medicine she wants my bloodwork, uuuum ok, let's say that she has any right to do this she has been filling my script for over a year with no issues from the insurance company. There is NO excuse for someone who's thyroid does not function to be given the run around like this, she clearly does not want to come a solution."