Dunkin'

"This Dunkin' Donuts has to be the worst in the area, possibly even in the state. I've never encountered a Dunkin' so subpar that it warrants attention. Avoid ordering hash browns; they serve old ones cooked from the morning and seem annoyed if you ask for fresh ones. The coffee is consistently burnt, and they frequently have to remake mine. Making a light and sweet coffee shouldn't be challenging, but I guess it requires talent here."

"It's dunkin, so nothing about food.. but man, they pathetic customer service. They got my drink down and it's sitting right next to the cappuccino machine. U have to move it to the pick up area. Next the hash browns until I asked it sat in the warmer. May be not a great day, but not going again."

"I’ve gone here several times out of sheer convenience and giving second chances a few times. I worked in the restaurant industry my entire life, and they do not know how to take care of customers.. the first time I ever went here I drove away and went to eat my lunch really fast because I had to get back to work. There were small black hairs and long black hairs on my bagel and I had already eaten half of my doughnut that I had gotten as well. I turned around because I was so disgusted (I can understand one hair getting on it-but I’d hope they would check before bagging it). I told them this and they looked at me and didn’t say anything, I had to request my money back to which they said but you still have to pay for the donut. Not a sorry or anything. Didn’t go back for a long time, but this management was new so I tried again…got melted butter from my bagel pooled in the tissue paper fell on my lap as I take it out of the bag… my cream cheese bagel had a round dollop of cream cheese on probably 5% of the bagel. I order another bagel with butter not toasted this time and they give me a bagel not cut with butter on the side. All of this and I get charged the wrong price for stuff. This last time I pulled up the prices on my phone and asked why I was being charged an extra 2$ gave the lady who was the manager at the drive through my phone to look then she looked at her phone and said the app doesn’t give the prices I said forget it, this was a website that Dunkin shows the menu with their prices. She doesn’t say anything. So I guess I’m stuck driving further in my limited lunch to a different Dunkin or not at all."

"I personally don't know how the inside of this dunkin' donuts is, so I can't judge. However, as a drive-thru it's by far one of the worst Dunkin donuts I've ever driven through. Rude, persistent order questioning!! If they spend half the time listening to what you actually we're saying, they would get it right from the start. Even when there are no lines behind you they make you feel extremely rushed! Need to work on this in my opinion. Because I personally would never stop there again!! I gave it another try today. Big mistake. Walked inside, placed my order and the tables were filthy dirty. When I asked them if they could clean them a little so I could sit down, they handed me a roll of paper towels. Need I say more! We really never go there again! Desperation only!"