Rainbow Shops

"I’ve shopped at this store since I was a child, primarily out of convenience. However, over the past 5-6 years, most of the staff have displayed a lack of customer service and overall rude behaviors. If you visually present as “Latino” you may receive a higher level of customer service than those who don’t which is really unfortunate considering the neighborhood is predominantly Black and Latino. Returns seem to always be an issue and the staff are inconsistent with who they check bags and carts for. I won’t be shopping here anymore; the clothing isn’t worth the store experience."

"Im writing this review because I am VERY concerned with the treatment the workers get there. This lady apparently the manager screams at them all the time and is not respectful at all. She bosses them around and humiliates the workers. I went to the store twice in a week and I was in shock when I saw and heard her. Her behavior is horrendous and it’s very unpleasant to even go in the store because she’s always screaming. So unnecessary…"

"I came to this store at around 3:30pm today, I was shocked it was empty, I grabbed what I needed and went to pay, and the cashier was organizing some clothes behind the register. I gave her a few minutes, I’m not an impatient person. She continued not even acknowledging that I was there. After a short while I said “Hi” and she looked up at me, and went back to whatever she was doing. I have worked in customer service for 7 years and I know that it is CUSTOMERS before TASKS. I was the only person there and I had one shirt it would have taken two minutes to ring me up. Instead I just walked out and took my business somewhere else. Check your employees!"

"I've been a customer since 2015 but for some reason or another now I have them following me around the store while I'm shopping (even the manager) would be better if they install security cameras or put a tall strong man at the entrance. I was trying to find a cardigan and one woman came around from nowhere, she was just looking at me like if I was stupid (awkward) Same thing when you're looking at the sunglasses (the manager looks desperate and nervous like waiting for you to steal something) I don't understand why they started following people if they already have a person sitting on a high chair looking the place. That behavior is just unprofessional and tacky."

"Good prices but not a lot offered in this particular Rainbow store. The merchandise that they offer is packed in there that its very difficult to walk through the store and I'm only 5ft tall and weigh 120lbs. I'm basically Tiny. Dont shop here if you're bigger than I am as its really no room to walk."