Walmart Auto Care Centers

"I had a leak in my tire, they figured out where the leak was coming from and had me fixed and driving out of there in less than 30 minutes, they also explained everything to me that was wrong and didn’t over charge me for anything. Both the front desk guy and the mechanic were awesome. Thank you."

"Do not go here. They will cost you money. I had work done on the my car 2 weeks ago. They couldn’t do what I asked for my tires. However, I went to mavis to get my tire work done and now I need two new lug nuts (they are stripped) because the nimrods at Walmart put them back on wrong after they attempted to do what I needed done."

"Terrible. Do not go here. Employees are lazy and don't want to work. I made an appointment and was told I could bring in my own tires for installation. But when I arrived they told me they didn't see my appointment, then they said it's their policy that they only install tires purchased from Walmart even though it doesn't say that anywhere. They turned away the person in front of me who came in for 2 tires they had in stock that he was willing to purchase from them, but he was told they couldn't do it today. There was no one there working on any cars. The staff does not want to be bothered with working. Don't waste your time."

"Horrible experience. My daughter had tires put on car . Lugs were not tightened properly and tires started coming off car . Went back to store and asked manager Wayne to check bolts and to retighten lugs on car . Basically the manager Wayne started blaming us for loose bolts . He told me once car leaves 4 walls of building that customer is responsible for tires and Walmart isn’t responsible for tires staying on car anymore. Tried explaining to him that my daughter hardly put any miles on car for tires to be loosing on car the way they did but instead of taking any type of responsibility whatsoever or even entertaining the thought that Walmart didn’t properly tighten tires immediately started pointing blame to me . Doesn’t Walmart guarantee their work for a year first of all? They put tires on car yet he stated that they are not responsible for them staying tight but I am.Also told me that someone could have loosened bolts on car “ because of where we live” not sure where manager was going with that comment ? I should have inspected lugs to make sure they tighten them correctly myself. Wayne the manager also made a couple of comments that were very unprofessional all that I have on video with his knowledge . If Walmart prides itself on customer satisfaction then i honestly don’t know why they have someone in a position to make sure the customer is dissatisfied . Customer DISSATISFACTION at its best ."

"Unbelievable. I mean UN...BE...LIEVABLE!!!!! How on earth do the people at the Walmart Auto Care Center in Newburgh, NY keep their job? You have a line of customers and three mechanics just sitting around doing nothing. Then one starts working and then stops. Melonie tell you one thing over the phone, and when you get there they come up with every possible excuse not to work. From the time I arrived till the time I left, took 2 hrs and 38 min to do a tire rotation, and I was the first person the store. Something that should have taken 30 min MAX."