Kroger Pharmacy 10800 Iron Bridge Road, Chester, VA 23831

"They ignore they're or turn it to VM early so they don't have to talk to patients. Called the other other for a simple question at 10 til and it went to VM. Call today at 5 til and it rang and was ignored. So sorry you hate the job you signed up for"

"Always closed.. especially when normal folk go on lunch.. there are like 3+ ppl working.. no reason to close the whole pharmacy for lunch at 100-130.. especially when 6ou don't open back up at 130. Taking my business elsewhere."

"I called and got the automated line, which told me my prescription was ready. So I go up there before they close... expecting to pick up my medicine. I was informed by the unpleasant tech that "yeah thats not always accurate. It wont be ready until tomorrow. We close in 3 minutes." The pharmacy tech I encountered had horrible customer service. She was rude and condescending in tone. Not willing to help me out, or apologoze for krogers error. Definitely not what you want to deal with after a 10 hour shift and receiving bad news all in one day. Will be trying to find a new pharmacy that is accurate with their communication."

"Kroger pharmacy has become extremely slow at filling prescriptions recently. Several hours after my doctor has called in prescriptions on multiple occasions, and they still hadn’t filled anything. Even leaving me without important antibiotics overnight making me miss doses. I can’t rely on this service anymore. I strongly suggest going somewhere else."

"Would have put 0 if it was an option. I normally don't write reviews, but this was ridiculous. I called 4 times to change a patient's prescription, and they put me on hold the first time for 10 min. I called back, and got disconnected after holding for 3 min. I called again, and hung up after 5 min. Then called one more time, and gave up. This is insane. How is a patient supposed to receive a prescription change from their doctor's office if all they do is put people on hold? I understand being busy, but this was unacceptable."