Safeway Pharmacy

"Extremely disappointed with the pharmacy and how rude the pharmacy stuff was to me today. I tried for several days to coordinate medication pick up so I can leave in time for the Thanksgiving holiday. The pharmacy failed to relay a simple process, which pushed my time back an hour and a half and then told I had to wait another two hours to pick up my medication. when I tried to explain I was going to miss my flight, Jen at the front desk was still rude and belittling. I asked the assistant manager who was very nice but he had to help then she turned around and was rude again when I went to pick up the medicine. I’m in shock of how rude Jenn was to a customer and since this was my first time there, I won’t be back."

"All staff is very friendly, helpful and caring..GREAT PHARMACY"

"Terrible pharmacy staffed by terribly rude people. You get better customer service from Comcast which is saying something."

"Always a good visit. No complaints."

"I've used this Safeway pharmacy for several years. Recently about 20% of my refill requests have gone unfilled (they're not there when I go to pick them up). Safeway claims they didn't get a reply from the Doctor's office, but the Doctor's office says they never got the refill request from Safeway. I asked Safeway Pharmacy to please call the Doctor's office if a refill request isn't answered. The Safeway Pharmacy staff refused. So Safeway doesn't call me if a request is unanswered, and Safeway won't take the initiative to call the Doctor's office if a request is unanswered. I interviewed the pharmacist at the nearby CVS today. She told me that CVS policy is to always call the Doctor's office twice if a request is unanswered, and then to call the customer and let the customer know that there is a problem. CVS's policy sounds much better than Safeway's, so I'm switching all my prescriptions to CVS."