UVA Health Family and Sports Medicine Bristow

"Place used to be decent when it opened, I guess a lot of places In Bristow are like that these days, explanation for the 2nd star, and a few decent interactions in the past Staff is rude, place is so slow, and like most urgent care your just better off roughing it out rather than waiting over and hour for a flu/Covid test Never ended up getting in, sign on door says “talk to receptionist if waited over 20 minutes” Waited an hour and I go up to discuss the situation first word out of the woman’s mouth is “so you just wanna cancel”"

"With two kids in multiple sports, we have had multiple injuries needing treatment. Dr. Frymoyer has been wonderful to say the least. He’s prompt, and thoroughly assesses what our kids are saying & feeling with each injury, etc. It’s clear sports medicine and helping his patients feel their best, is a passion."

"Bull Run family medicine is absolutely unprofessional. I had a referral for Orthopedic Surgery, apparently the referral department will cancel the referral if you don't answer their phone call from a random number even though the referral has an expiration date on it not for another 3 months. I called over five times to get the referral opened back up and it has now been over a month with no response. I called the referral department (they never answer the phone) and left a message, nothing. I talked to the staff at Bull Run Bristow so many times now, they keep saying "we will send a message to your doctor to have it reopened" still nothing. I called again today to see what was going on and they said "oh your doctor probably didn't get those messages because we updated our systems". This is absolutely horrible and unprofessional. All they can do is send another message to my doctor but she is now on vacation. I have been trying for so long to just get the referral opened back up and this practice is a complete mess and unorganized and I am suffering because of it. Do not come here."

"I've been a patient at this practice since I moved to Manassas, so probably sometime in the 1990s or early 2000s. I've seen most of the doctors, nurse practitioners and nurses and I've never had a problem getting an appointment quickly for an urgent matter and I've only had good experiences with everyone. I've been to the Bristow practice for the last 2 years and can't say enough good things about Kerri or Dr. Drymoyer."

"Very hard to reach them on the phone, was trying to come in for an urgent care appointment, because the no one would answer the phone to make an actual appointment. When I arrived, I learned you have to call from your car to check into urgent care, I called twice and no answer, so I walked in and checked in that way. The nurse who brought me back was not talkative, did not tell me what she was doing next, was using one-word phrases with me, and just overall seemed like she did not want to be with me today. However, my doctor was lovely and very nice, and I would love to see her again. As well as the woman who took my blood today, she was very kind as well and made that a great experience."