American Family Fitness 501 East Roslyn Road, Colonial Heights, VA 23834

"Contacted the colonial heights police about a possible 4th degree misdemeanor (exposure of private parts). Police did nothing and referred me to the magistrate. They need to repair the camera in the sauna and enforce their dress code. Maybe relocate the sauna in the locker rooms like their other locations."

"Extraordinary staff! The gym is really clean, with plenty of space between the machines. I would suggest putting a digital clock on the wall so folks can time what they are doing in case they don't have a watch or smartphone."

"Great clean facility and bathrooms. Front desk gave great customer service. Definitely try out the day pass and you won’t regret it. Great place for cross training and very taken care of equipment."

"I am extremely dissatisfied with this facility since I have joined. There weights are out dated some are hard to use there jacuzzi has stayed down more than up. I have neck back and legs issues after excersing and using the sauna I need the Jacuzzi. I have gone to there other facilities like short pump, swift creek, Mechanicville, and Midlothian all of these facilities have jacuzzis with Jets colonial Heights facility so far is the only one that has pulsating Jets. These Jets don't help me . After calling corporate and being told I needed to speak to the Manager of the Facility in which I did he refuses to redirect how the Jets work. I have to drive 20 plus miles out of my way to other facilities which are actually much better than the one in colonial Heights. The Jacuzzi at colonial Heights was down almost a month not that long ago while it was down everything should have been addressed to make sure it was in working order . I called today Labor Day to make sure before I came there because I need a working Jacuzzi I was told it was up and running I get there exercise use sauna then go to use Jacuzzi the Jets don't work. The Manager that runs this facility won't accept making changes to the flow of the jet like all the other facilities have in the Richmond VA area. Plus the Jacuzzi stays down at this facility more than any of the others. Due to poor communication and maintenance. The other facilities are more updated and better taken care of. I had to give a rating of a 1 star to to this review but this facility deserves a 0."

"If you compare American Family Fitness to the other local gyms, I would say they are great due to the cleanliness, full bathroom/locker room, and especially aquatic services. Classes are included in your membership fee. The downside are the pricey fees and hours. I thought after COVID, the hours would return to 24 hours during the week or at least extended. This is truly a disappointment. For those working families, I know that we miss the early morning hours and late nights. The other disappointment is the staff. You get a face when entering the door. Other than that, good luck with general assistance...us novice gymers are out of luck with help with equipment or just friendly advice to operate the equipment. Remember, for us novice users, the equipment can be intimating."