Holiday Inn Express Richmond-Mechanicsville

"The first room the toilet didn't work, room smelled. Moved to another room white mildew/mold ,towels smelled moldy and had a snack on the dresser when returning from dinner it was covered in ants. Absolutely the Worst holiday Inn Experience"

"Looked like a scene from a horror movie in the hallway. Carpet looked like they dragged a body down the hall. Place was filthy and falling apart. Rooms smelled like smoke and gnats were everywhere, especially at the breakfast area. Room floors were filthy and sticky. Some areas in the hall were held together by painters tape... I do not recommend."

"Checked in for two nights. Found roaches on the bed in our room the first morning after checking in. Moved us rooms and apologized, but no other actions were taken. Room cleanliness was sub-par. Odor in both rooms. Didn't try the breakfast as we had already seen roaches and didn't want to get sick. We will not be returning."

"The bedroom carpet was sticky. We found left over food items in shelves and on floor. The bathroom was the smallest I've ever seen. The door would literally hit your knees if someone were to open it while you were inside. The ice machine was broken so you can expect luke warm tap water to fill your water bottle with. While the front desk staff was quite nice, houskeeping barged in without even knocking at 2:45pm after we had already come back from lunch and were in various stages of dress. They did not come back until the next morning, waking us up at 9am, then again trying to get in about an hour later. Check out was at 11am, which we were early for. Do yourself a favor and stay at the Hampton Innnext door. Half of the wedding party was there and said it was great"

"First the lady working the breakfast buffet was extremely nice and the food was pretty good, overall the staff was friendly not overly friendly but friendly. What sucked was we picked a room with a queen only to find out that it was full and the pool was closed due to the pH being messed up by a thunderstorm the previous night. I’m not a pool guy but I seriously doubt rain would mess the pH up to the point it would take over 20 hours to get leveled out, also we were not informed the pool was closed until our kids were dressed ready at the pool gate. Everything was a little dated but not cringe, room was clean no funny smells or weird stains. AC units were not the best but it was July. Probably won’t stay here again unless we just have to, if you’re passing through on business or by yourself and just need a warm bed and shower it’s a good place, if you’re coming through with kids might want to look elsewhere especially if you want to hang out at the pool."