CVS

"Absolutely bottom of the barrel customer service in the pharmacy. I called to give them my insurance information because I’ve never gotten anything filled for myself there. And mid sentence the very rude person in the pharmacy said “no, you need to bring the card in the store and I’ll put it in because I’m not putting it in I’ve the phone” I have never had any issues with any other pharmacy taking my insurance over the phone?? I explained that I have babies and can’t wait for them to enter it in and she said “well call another pharmacy and get your prescriptions filled there” then hung up on me."

"Horrible pharmacy do not go here….. horrible customer service, staff does not want to be there and it shows, they close early for staffing randomly but I have gone here for awhile so just brush it off it on burn out and post Covid world and continue to go here until now …. Today they were closed Christmas Eve - 100% get that- but need to get abx for an ear infection- call the doctor and get it moved to another pharmacy because evidently cvs can not just transfer in their system - so we call the doctor and get it moved …. Go to the second pharmacy and they try to fill and they can’t because this pharmacy has submitted to insurance already as someone is “working remote” ….so we end up paying out of pocket to get the abx for my kid…. We will never return to cvs."

"Staff was extremely unprofessional and rude. Their own system went down and they asked to send prescription again. While at the store with 2 sick children, I was told to call the doctor to request the prescription again, which I did. Doctor sent it right away and within couple of minutes I received a text stating the prescription was too soo to be filled because one was already filled today....because their system showed the original one being filled when it wasn't. Woman behind the counter ignored us, ignored the requests and was incredibly rude ans didn't want to consider any error on their part or within their system. Yet she fully acknowledged their system has been down.... Common courtesy goes a long way, especially when you're dealing with sick children. Unforgivable behavior!"

"The absolute worst pharmacy on the planet. Would you like to call and talk to someone, consistent 45+ minute hold time. Want to go pick up a prescription, you're going to wait on line forever while 5 people in the pharmacy pretend you don't exist. Whatever you do, make sure you don't send your prescriptions to this location, I cannot stress this enough."

"The pharmacy is understaffed but won't hire anyone. They make u wait 2 days to fill your prescription if you don't go up there and just sit and wait for it. Wouldn't recommend to anyone. If I could rate it ½ or 0 stars, I would. They literally change their hours so they're not open on weekends anymore, which is the main time people go get their medication. I even tried switching to the CVS next door in the Target via my CVS app because it's a Saturday and I need my medication but they told me it was being processed next door and they can't get it from them."