CVS

"Have a problem getting one prescription every time it's due to fill here Need pre-approval from doctor, then it's insurance needs more information & then don't have any in stock / on order By then I have run out of the medication Some staff act like they care a little & some not so much"

"Shiela, Brittney, and all of the pharmacy staff are awesome. I love to read reviews where people are so subjective to the true situation happening. People have zero clue as to the true level of work and dedication that these people have. The rules that are continuously changing causing even more work for the staff is crazy. The Pharma industry has changed so very much in the past three years and all of the changes have had serious impact on the staffs ability to get customers taken care of as quickly as they would like. And customers treat the staff like trash and as if they are subclass humans. Before you decide to bash this pharmacy take into account that : The board of pharmacy has changed the verification process again causing a process that used to take maybe ten minutes to potentially take over an hour. Insurance changes have caused a 2/3 increase in clients at pretty much every CVS because they took their contracts away from other pharmacy’s. Rules and regulations that CVS corporates has implemented has also added to the process time. All existing tasks that need done are still needing to be completed while staffing and hours are not increasing for the influx. Daily people attack the staff verbally for items that they have zero control over, such as insurance requirements or lack of refills, or shortages of specific drugs. These people are just employees and are humans like all of you. And unlike so many people in America, they decided to continue to work instead of sitting at home with excuses. Day after day they come in and are abused and overworked to take care of you.. So yeah, put yourself in their shoes. Go to a place where you barely get one half hour break if you lucky for a full days work. Barely getting time to use the restroom. Having so much work that has to be done that it is overwhelming all while customers are beating you up. Do that, and then have the nerve to complain because you had to wait a little longer for your script. These people are saints and deserve your respect and admiration. Be thankful they are there, because if they weren’t you would be screwed. Be a decent human being.."

"Autumn was so helpful. See even suggested a better way for me to print a special gift for my son. She had a smile on her face and made me feel very welcomed there. Great employee you have there. Thank you Autumn!"

"I’ve been going here for years. Even though no one is perfect, I’ve always revived my medications as promised which I was grateful for. Even with the long lines and waiting, I appreciate that I’m even able to pick up medication to make me better. These people aren’t rude like these reviews say. I’ve been going here for 7 years and have never had a problem with any of them. They are all super helpful and give what they promise even if it isn’t exactly when predicted. People need to understand that these pharmacists work hard and that us consumers are not the center of their lives. They do the best they can just like we all do. God bless."

"Like every one else...no regard for customers. Dropped a script off, came back 24 hours later...hadn't been started. Told I needed to wait 30 minutes. Pharmacist is giving shots, not filling scripts for the 20 other people waiting. These people need to increase pay so the can get staff for the customers they have left. This is probably the 10th straight experience like this. Mail order...here we come."