Walgreens

"The staff is unfriendly, the prescriptions are never on time and they work too slowly and with little professionalism."

"Walgreens Salem Pharmacy is the most incompetent of any place I ever dealt. Never has all your meds ready, don't answer the phone and employees are rude and non caring."

"DO NOT GET PICTURES PRINTED HERE. It’s a MONTH before Christmas, we want to get books made for Grandparents. First time trying: Horizontal lines through EVERY picture. They thought we’d still want to pay for these. We had to resubmit the request again. The 2nd time thru? Same thing. Called us and told us everything was “ready”, aka ‘lines thru your book so bad we wanted to see if you wanted to pay for the first book’. It’s the week of Christmas now. They wanted me to try and resubmit AGAIN. So they could try AGAIN. Why?!?"

"I didn’t know pharmacies were allowed to have such incompetent people working. Sick as a dog, I went through hell to get my prescription after leaving the doctor. I was in that pharmacy for two hours, and each time I went to the front, they said “we’re working on it”, and so I called the doctor to see if they were sent, just to be told “we sent them an hour ago, apparently that Walgreens just says that when they haven’t written them up”. It’s madness. I went up FIVE different times for them to say “we can’t find it/we are working on it”. They finally said “your insurance doesn’t pay for all of it” after getting impatient and asking to get this figured out. So I then had them transferred. BUT WAIT, I went to CVS down the road the next morning, and they told me “they were never transferred”. I proceeded to call the pharmacy and was compelled to tell the pharmacist they are lazy pieces of **** with no customer-first approach, and that nobody should ever deal with that when they are sick. Here is the thing, they just do not care. Like all healthcare workers, they think their job is so important and that it gives them the right to go at their own pace. If they are busy, they have no incentive to work harder. The fat pharmacist saw me several times encountering a problem, and he didn’t even bother to say anything about it, come up to me, or try to help."

"Prescriptions take WAY too long to get filled, then usually DON'T get filled until you show up asking for them 8 hours later. The people answering the phones don't seem to know what's going on most of the time and can't tell you much of anything or are rude. Was told my Prescription would be ready 'sometime today'. When I asked for something a little more precise, I got 'uhh, give us a few hours at least'. Definitely avoid if you are expecting to get them in a timely fashion."