Michaels
1011 University Boulevard, Suffolk, VA 23435
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
1011 University Blvd #110, Suffolk, VA 23435, United States
About the Business
Michaels is a home goods store located at 1011 University Boulevard, Suffolk, Virginia, United States. At Michaels, you can explore your creativity with a wide range of art supplies, fabric, yarn, frames, floral, beads, jewelry kits, and more. Get ready to celebrate all of life's special moments with our selection of crafts, party supplies, gifts, and cards for Valentine's Day, Black History Month, Mardi Gras, Women's History Month, Ramadan, and Easter. Whether you're looking for Mardi Gras supplies, Valentine's Day decor, Black History Month gifts, or Easter decorations, Michaels has everything you need. Our Gift Shop offers hand-picked gifts for all interests, and we also offer classes and events for adults and kids of all skill levels. Join us at Michaels for quick and simple crafts, the latest trends, best deals, and exclusive offers.
Reviews
"Ordered matching items, 2/3 arrived completely broken. Went to the store and had to wait for almost half an hour to get a refund for the broken items, and was told that they no longer have them in stock. This is after the store had canceled my in-store pick-up order weeks earlier. I ended up finding what I needed and ordered it from Walmart instead."
"I picked up a wreath I ordered. It needed some repairs but was otherwise fine. Couldn't find lots of things that were supposed to be in stock (pre black friday). No staff on the floor. The staff at the register weren't friendly at all. There were only 2 people at the checkout. They still have neat things and are good for crafting. Quality and customer service have gone downhill."
"Super craft store with great sales and easy self checkout. We were able to get in and out quickly twice on Thanksgiving Eve Day. The staff were super helpful and friendly too! We needed to get more melting chocolate and cookie icing for our Thanksgiving Day dessert preparations."
"The store is full of wonderful items, but it's hard to give a store even 3 stars when the hired staff teaches you to ring yourself out. The effort they took to help replace their job, they could've just rung me up. I know a lot of stores are moving to this model, but I prefer if I'm coming to shop, not to be temporarily employed for a job that I've not applied nor am getting paid. I have a job and I give 110% while working. Why does my shopping experience seem more like work? The staff at many of these places just sit and watch or converse while the customers have to figure out their systems, struggle with bagging, and etc. It makes me wonder if this is what was intended at the corporate level: replace customer service or if the staff has found a way to get paid without actually working?"
"Heather and Tiffany really made an almost problematic situation into an extremely positive one. If there is anything to reward them for that they should receive that, thank y’all for being so wonderful. What great customer service!"
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