Sylvia's Pets

"This place has been a gem of the valley since I was a child. The store itself is nice, the (lack of) cleanliness however is hard to miss. A little poop here and there in a pet store is fairly normal, Id say, that isn't really the issue. It starts in the parking lot, cigarette butts and garbage everywhere, not a great first impression. The store was very busy when we visited, again, this place is a gem, a go-to for pet owners. Can't give it 5 stars due to the reasons listed."

"giving one star regarding the horrible state of the puppies enclosures. there was pee and poop absolutely everywhere that hadn't seem to be cleaned for a while and the smell was horrible. the dogs were too big for the small area they were in. it seemed very unsanitary and no place for young puppies or any animal to be put in. the bottom of the enclosure was a cage material that their paws could get stuck in. please get these dogs a better space where they aren't surrounded by feces."

"This place is a gem, the only pet store I want to go to. If you’re looking for supplies, their selection is limited but if you re going to buy a pet, I feel this the safest and best place to do so! The animals are very well kept. Knowledgeable staff and very friendly"

"Happy & healthy aquatic pets! Unique stock & knowledgeable staff. Chili Rasboras pictured"

"Absolutely love this place, had to come on here as a regular costumer after seeing the inaccurate poor reviews. I would like to make it public knowledge that the “fish” sized containers at Sylvia’s are larger than puppy city. They are equipped with towels, metal grates, two waters ATTACHED to each container, along with toys and bones. As for food, puppies are fed in the early and later hours which is why the food was not seen. I first came to Sylvia’s over two months ago after falling in love with a female German shepherd mix. Immediately to my surprise, the staff was extremely diligent to the needs of the puppy. They would let me play with her for hours in a play pen and would constantly give me pigs ear bones and toys to keep the puppy entertained. I now frequently come each week to play with the dogs and give the cat extra attention. I have witnessed them let the dogs out to play throughout the store and would cleanse the dogs if accidents did happen in their containers. While there isn’t a standard dog bed, I have never seen a dog at a dog store be placed in a holding container with extremely cushy bedding before. It’s also important to understand that their puppy turnover rate is very fast, as dogs are quickly adopted and placed in good homes within each week I arrive. As for the mannerisms of the dogs, they have always been standard puppy behavior licking the glass, running in containers, and extremely happy to play. I have also been able to develop a closer relationship with the owners and employees and have been satisfied with their hospitality and treatment of the animals. As for the German shepherd, she was nothing BUT a spunky, affectionate, loving, and playful animal as well as the multiple wiener dogs who were adopted in the past few weeks. I am also attaching pictures for reference of my real experience at this pet store."