Truist
4030 Glenside Drive, Richmond, VA 23228
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
4030 Glenside Dr, Richmond, VA 23228, United States
About the Business
Truist is a financial institution located at 4030 Glenside Drive in Richmond, Virginia, United States. Offering a range of services including banking, insurance, and investment management, Truist provides customers with the tools they need to manage their finances effectively. Whether you're looking for a credit card, loan, or investment advice, Truist has you covered. With a team of experienced professionals, Truist is dedicated to helping customers achieve their financial goals. Additionally, Truist offers resources for consumers with Limited English Proficiency, ensuring that all customers can access the services they need. Visit Truist today to see how they can help you with your financial needs.
Reviews
"The bank is kinda ghetto why is the teller drinking a slurpee while assisting customers? Why is there only one teller and 6 people in line? Then when the second teller came back the first teller left and had to work the window… this bank location needs to add tellers bc Ms.Shannon shouldn’t have to work this many positions at one time. Ms.Shannon did great assisting me her work would go further if she had the help she needed !!!"
"BEWARE OF DECEPTIVE BANK PRACTICES! Their website is designed to hide scheduled payments for auto loans. If you're unsure of whether or not you've scheduled one, it will appear you haven't. So you schedule a second. Then if you can't afford to make 2 payments in one week - they charge you $25 for insufficient funds. Customer service is aware of this, but has no authority to waive this fee. Nor do their managers, or anyone in the branches. Even if you submit a complaint to the CFPB - their "Client Advocates" are authorized to close your case without taking ANY recourse. This is a deceptive bank, that preys on it's own customers, and is held accountable by no one. DO NOT BANK HERE."
"Courtney was exceptionally helpful when I went in to straighten some things out regarding family accounts. I never felt rushed, and she was very thorough, professional and friendly."
"Poor Service and unprofessional staff. I was the only client inside the bank, and I was told to wait while the the tellers gossip and tell jokes, needless to say I got out of there and i am thinking about transferring my money to Credit Union. SunTrust has become the McDonalds of banks. Poor staff, poor service. Poor time management."
"The teller was friendly behind glass from counter to ceiling. The Banker's desk was in the center of the floor right next to the waiting area. There were no walls so one could hear others personal business. After hearing about a lady's credit card number and personal information, I left the bank"
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