Sage Tryall Salon

"Yeah I've been here before and had a great experience, but I'll never come here again. Got my hair done by Reba. She was very sweet, but all she did was sit me in the chair, pin my hair up layer by layer, took each layer down and cut straight across. That's it. I have fine and fragile hair. When she washed it afterwords, she was very rough and was pulling pieces of hair out of the front of my scalp. I thought she'd go through and even everything out/trim it up after it was wet, but she didn't. I still tipped her a 20. And paid 55 for the cut. When I got home and styled it, my bangs were heavy and everything looked uneven. All I told her was I wanted to keep it the same length and just wanted my dead ends off. She cut like 4 inches lol regardless, I sent an email that I wanted it fixed and made sure to say Reba was very wonderful I just didn't like the cut. The next day, guy named Alex is supposed to fix my hair. I wait 20 minutes passed my appointment time to be seen. Then when he sits me down lol he does nothing but give me a hard time. Clearly someone was offended I didn't like the cut. He didn't say anything positive or anything to make me feel good at all. He just stared at me a lot like I was stupid and he kept bringing up how he was afraid to touch my hair because I was initially shocked at how short she cut it. Like dude, it's short now and I just have to deal with it? Can't glue the hair back on? So just FIX IT?? And all he did was lay it in front of my shoulders and talk me in circles. He asked what I didn't like about it and I said "it's lobby" as in "long bob" reference and he acted like he didn't understand what I was talking about. He also made statements that made it seem like there was nothing wrong with my cut, but while he was talking he was going through and trimming it up. Seriously. He fixed it after giving me a hard time. I even at one point said "idk maybe i'm crazy" which fully fits the criteria of a hairstylist gaslighting you. I sat down and he could clearly see the style didn't frame my face nicely, how I know this is he finally said "IT DOESNT FRAME YOUR FACE"after 10 mins of going back and forth. He cut off more of my bangs and he evened out the ends of my hair. Thats all I wanted. I was very nice to everyone and just wanted it fixed. I'm a single mother who doesn't get to do anything for herself ever and it had been a year since I had a cut. It wasn't worth what I paid. I still tipped Alex 20 bucks too even though he didn't deserve it because of his stuck up attitude. This is a place that wants to look upscale and professional on the outside but is actually lacking the tools to be so on the inside. I also realize mostly old ladies go here. No wonder they have an almost 5 star rating. Poor customer service. Poor service all around. Will never come here again and will leave this review up forever. Thanks. Im posting a before and after of my hair after Reba initially cut it. Just left it the way it was and went to work lol. Alex...11 years? Really? And you have an attitude like that? Truly sad. Would also like to note that I've never in my entire 30 years of life gone back to a hair salon for a cut I didn't like...so the fact that I felt compelled to go back said a lot and the experience was terrible. And I lost basically 100 bucks. ****My bad. His name is Eric. A couple people I work with know him and showed me his picture on FB to verify it was him. Must've mixed up the name somehow. He was still rude. And it is mostly old ladies in there each time I've went. And I love how who ever wrote back to me felt so compelled to clear that up with their sarcastic little ""

"I am the worst when it comes to getting my hair cut. I hate paying for it and used to only do it once a year or so. Then I tried Sage Tryall. I've been going there for a few years now. I've used several of the stylists and everyone is amazing. It's such a fun and friendly atmosphere and they all are so encouraging on my natural transformation into gray hair, not pushing any coloring or anything. This is the first place that I have had the comfort to say "you're the professional, do what you want!" Love this place and will continue to go there!!!!"

"I cannot say enough about my experience. The atmosphere is so friendly, everyone cheers everyone on and they work as a team. Emily did my hair and it was an amazing job. Absolutely beautiful. Shower her what I wanted, she explained to me how we were going to do it. I love it. Highly recommend this place. Alot of talent is there."

"This was my first visit to Sage Tryall. I made an appointment for a haircut and color consultation with Nicole, one of their Diamond-level stylists. From the moment I walked into the salon until the moment I left, my experience was exceptional. Everyone was friendly and went out of their way to make me feel welcome. Although the salon was quite busy, customer service was excellent. I was very pleased with my haircut and blowout, but the best part had to be the shampoo room experience! It's a unique setup and the head and neck massage is so relaxing. The only con I can think of is that it's difficult to get an appointment without booking out a couple of months in advance with some of their most popular stylists. But, I think that's a testament to how great this place is."

"They did my whole wedding female wedding party and did such a fabulous job! They don't just do weddings though. They do an amazing job each and every time I come in. Wait times are short when you arrive, they communicate well, and they all seem to truly enjoy what they do!"