CVS

"Will not go back to this cvs anytime soon. Store manager or MOD whichever was in store was very rude. While trying to ring my items up, I was ignored by 4 women standing behind the counter. They all kept talking with no acknowledgement of my presence. So I decided to self checkout but was still upset that no one had even seen me standing there or still acknowledged my presence. I asked if they did ring up customers and A big thank you to Louise who apologized not once but 3x for ignoring me. I wish the same could be said for the store manager or MOD Tameka, she not only did not apologize but looked at me as if she was stuck…and told me well, when I let her know I’ll be calling corporate. Def not my neighborhood CVS!! Will not return!! Walmart associates are nicer and things are cheaper!"

"I'm not sure what the problem is with the pharmacy at this location, but they consistently DO NOT have your prescriptions ready when they say they will. I had to wait 3 months for a script with no explanation until I finally raised enough of a stink just to be told my medicine was back ordered. Sure the people are nice and kind, but come on man, if ya'll can't keep up with the work load say so, don't consistently set expected times for pick up that you can't meet. Also, how can one submit a refill order for 2 scripts (120 pills total, 60 in a factory sealed bottle) at 9am- be told they will be ready by 2:45pm, not get any notifications all day so call to check in and see that only half of my order is ready and the other half is still in process(the one in the factory sealed bottle of 60) at 30 minutes until they close?!?!? I call BullSh*t - there is some serious mismanagement of time or resources happening at this pharmacy. I have personally witnessed at least 3 people lose it while trying to pick up their prescriptions here. I have asked others if it has always been this way here and the stories have been told all line up with what I have witnessed and experienced, I will be looking for a good old hometown pharmacy to move too."

"I know that this is a big chain, and there's no way that every single one of the stores is as wonderful as this one, but CVS in Madison Heights has, without fail, the kindest and friendliest people working there. I've never been treated rudely, never felt frustrated by a sales clerk or lack of inventory. It's pretty much like every other CVS as far as cleanliness (excellent) and brands and prices. They all often have great coupons, too. But for the overall experience, I'll take this one every time. I'm grateful for the truly good people they hire, and hope they keep it up forever."

"Sydney was amazingly helpful. Sydney took time to explain although she had a lot of customers to help. Sydney showed genuine care with a smile. Sydney is the type of employee that represents your business well."

"Well for starters i left this cvs for a few years as a customer because of pharmacist that was there at the time.He came out from behind the counter and followed me up the aisle with his fist balled up and was going to hit me I told him go ahead and I would tear the store up and him. Later i found out he was stealing pain medication not just from me but other customers and he did not get fired instead he relocated to Wal-Mart in Madison heights. I have experienced a problem with new pharmacist that i guess just doesn't like me and others that get medication she was rude made me wait over 2 hours in store and now i have to go across town to get 1 medication and my others at this cvs. The main problem is they try to act like doctors and they definitely need help they have alot of customers but my opinion is some need to lose the bad attitudes if you dont like job go somewhere else."