Major Key Clothing 2348 Melrose Avenue Northwest, Roanoke, VA 24017

"Listen this is not a place for window shopping,this is my quote for two-thousand and Kobe Bryant. U gotta have bread to make sandwiches and I had breakfast,lunch and dinner in that spot! Oh yeah if u got these u special.Lmao"

"Very Nice Son and I got Exactly what we wanted Friendly And Helpful Staff"

"When I walked in the strong smell of bleach immediately attacked my throat and eyes. Allergy suffers beware. I appreciate clean, disinfect, sanitize, and deodorize, but this smell was not for a business. Maybe a residence. It was my 1st and last visit."

"I have been a customer since they opened! I get all my designer there."

"I usually have a good experience but recently it was not good. I purchased a medium belt, because I usually wear a medium in everything, my waist is a size 32. The belts listed did not have a waist guide listed. Upon receiving imy belt t I realized it was to big. I called and spoke with a young lady that was extremely nice. She advise me to send it back in exchange for a small. I sent the belt back and the small size belt was sent out immediately. Upon receiving the small belt it to was to big. I called back to see if they had a ex small in stock. I was told yes, and to send back for exchange. I sent the belt back I called the shop on 03/14/2023, I was told they had received the belt and would mail the xs belt the next day. Two days went by i emailed them asking for a tracking number. no answer. on 03/20/2023 i called in and male answered the phone, he checked and said that my belt had not been mailed out. I asked why and he said " I don't know, I don't think the post office came by" So from 03/14 to 3/20 the post office did not come. I asked when would they ship it, he said he was unsure and the girl who handles online wont be in till the next day. I then asked him is there a manager or anyone else I could talk to and he would not get someone else. He rudely got off the phone instead of trying to satisfy the customer. All I wanted was a confirmation on when the item I purchased would be sent and he could not provide that or direct me to someone that could better assist me. Update: A different gentleman called about 20 min after hanging up the phone and said that the package has been shipped,"