CVS 2823 West Main Street, Waynesboro, VA 22980

"Very helpful staff and very efficient. I’m thankful the store is staffed with friendly, warm greetings. Pharmacy could use more help. They are too busy and could use the help. Regardless of lack of staff, each experience was 5 stars."

"There’s a reason this pharmacy has an average of one star and I’m sure if zero stars were possible they would be at 0.5. My wife realized she was down to two blood pressure pills. She has those on auto refill at this CVS so she called wondering why She hadn’t been notified to pick up the next 90 day prescription . She was told that they didn’t have that prescription in stock but they could try to order it. I guess I’m wondering if you are a provider of needed medicine and the auto fill triggers you to fill it but you don’t have it why wouldn’t you order it then rather than wait for the patient to QU to order. I moved all my prescriptions away from this drugstore months ago, because not that they didn’t fill them. It’s that I never even knew when they would be open. I just can’t say enough bad things so I’ll end it here and use this pharmacy at your own risk."

"Pd.11.99 and got the second one at half off for a well-known brand of candy. It was old got reimbursement for the the half priced item as it was unopened box. People not very customer service oriented as far as smiling and greeting. Nor very hopeful on original visit either. Fairly new in area had not shopped there before. May try another one. Would not have gone if I had seen the reviews previously."

"I don't think they check their phones. My doc sent two orders for me and they claimed they never got it. They didn't even check their voice-mail for missed scripts. I went to a more helpful cvs. They were playing with my life for not checking their voice-mail."

"This CVS is staffed by the nicest, most helpful and knowledgeable staff possible. I believe we should always give credit where it is due. That being said, as I write this review I am in my 37 th minute of listening to hold music and can’t seem to get issues with two of my prescription refills resolved. Shame on the CVS powers that be for the awful, very frustrating phone wait times and the excuse of them being short staffed doesn’t fly in my opinion. HIRE MORE STAFF!!"