O'Reilly Auto Parts
1955 East Pembroke Avenue, Hampton, VA 23663
Hours open
Monday:
7:30 AM - 9:00 PM
Tuesday:
7:30 AM - 9:00 PM
Wednesday:
7:30 AM - 9:00 PM
Thursday:
7:30 AM - 9:00 PM
Friday:
7:30 AM - 9:00 PM
Saturday:
7:30 AM - 9:00 PM
Sunday:
9:00 AM - 8:00 PM
Photos
Location & Phone number
About the Business
O'Reilly Auto Parts is a one-stop shop for all your car repair and electronic needs. Located at 1955 East Pembroke Avenue in Hampton, Virginia, this store offers a wide range of automotive parts, accessories, and tools to help you keep your vehicle running smoothly. Whether you're looking to fix a problem under the hood or upgrade your car's electronics, O'Reilly Auto Parts has everything you need. With knowledgeable staff and a convenient location, this institution is a go-to destination for car enthusiasts and DIY mechanics alike.
Reviews
"The manager Gary if that’s his name. is the rudest and does not to be in customer service. I have never been treated that way over the phone. To keep being hung up on saying that something is wrong in my end but not one hello from him to show that he can’t hear me. But could reply when I say something. He must be having a bad day. Which is not my fault and wants to argue with the me about hanging up and not hearing me. But would reply with an attitude to my questions of what was going on. But he could hear me loud and clear!! So unacceptable from management."
"Staff were immediately friendly and helpful the moment we got through the door. They quickly helped us find the parts we needed, and even helped us with getting the battery switched. Definitely would go here again."
"I was there purchasing a battery and the guy named Chris I'm assuming which was on the receipt, was completely rude. Im asking for a thorough explanation of the pricing of the battery and he's talking in a passive aggressive tone. Just annoyed I'm asking questions. When I went to talk to another employee about the pricing, he interrupts our conversation to point out the reasoning for everything. He clearly had an attitude. Why work in customer service if you hate your job.. His demeanor was rude for no apparent reason."
"Driving from NC to NJ. Was headed to my brothers coast guard graduation driving his truck because he wanted to drive it back home. All of a sudden I lost brakes and steering on the interstate - serpentine belt. I limped over to this Oreily’s. The lady and gentleman working the closing shift on Nov 4th at this store turned a miserable experience into a little less miserable experience. They went out of their way to help, were polite and professional. I battled the belt in that truck for hours and you really find yourself in the midst of a battle like the one I just had. You also notice the folks that just make the world a better place. Those two are those kinds of folks. I wish you both the best. Thank you for your patience."
"Great customer service always helpful. Parts I get there are of good quality and the price is right. I've never had to take a part back because it was the wrong part. The counter guys know what they are doing. If they don't have a part you need they will order it and you can normally get it the next day. They're the only parts store I use anymore."
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