Economy Auto Care Center

"Fast friendly service and great customer service. They genuinely care about my business and they have never surprised me with extra maintenance, or replacement parts that had to be done during a regular oil change. They are open and honest about when something should be replaced. Thank you Economy Auto!"

"This was our second time using economy auto. They were amazing with my husband's muffler, so I brought my car in because they advertised in the office that they restored headlights. When I paid the $110, I was not shown the headlights, but was told that they only were able to get some of it clean, but that the inside was hazy and that's why it isn't clear. When I went out to see the headlights, I was shocked to see the circular sanding lines and poor job they did. I went to walmart. Bought a rainx headlight restoration kit for $22 and Meguiar's Keep Clear Headlight Coatingfor $8; and just spent the last 45 minutes restoring and working on my headlights, and they look brand new! We have recommended friends to this company, and I am so disappointed. The first pics are after they did the headlight restoration. The 4th pic is after i did the right side. The last pics are after I finished with rainx. Update: I spoke with Kim. She's very nice and shared that she'd give a discount if we visited. She explained that the protectant/sealer is only filling in cracks temporarily. I wish they would have explained what to expect. Also, I'm leaving the photos up because there is a large difference between their job and after I fixed it. Changed rating a bit, but still disappointing to pay $110 for something I had to fix. It certainly had lines from their sanding that needed more buffing to clean up."

"We had an engine replaced add Economy Auto in Ashland Virginia. When they called with the estimate they said it included labor and parts for any future work that needs to be done on it. It has a 3-year warranty. It took several phone calls to have them change their invoice to say 3 years and not 2 years. The next challenge was to have them change the invoice to say it included parts and labor. All we got was up to $50 in labor cost which is not what the verbal estimate was. When we picked up the car they tried to bill us for work that was not done. We called them on it and they fixed it the invoice. They were supposed to replace all the hoses and in their mind if it looked okay they didn't replace it. Their prices are exorbitant. They tried to charge me $26 for a qt of oil and they used 5 quarts. I had to fight that one too. Be careful with this business. Make sure you get estimates in writing. When you pick up your vehicle make sure they did everything they billed you for. I would not recommend this business to my worst enemy."

"These guys are great! My daughter and son recommended them and I couldn't thank them more. Friendly and professional group of people.They go out of their way to accommodate their customers and don't take you or your wallet for ride! Highly recommend this business ... you'll be glad you did!"

"Sometimes you get the pleasure of working with people who are really good at their job. It’s rare and working with Johnny and Mark at EAC is one such opportunity! After calling nearly every auto shop in Richmond, they were the only ones who would take on the job of building a stainless steel cat-back exhaust system for my 80 series Land Cruiser. They provided great same-day service and it was truly a pleasure to watch Mark, their exhaust technician, work his magic. He is extremely knowledgeable and friendly and worked with me to design a tailor-made system that fit my needs perfectly. Like I said, it was a rare opportunity to see somebody who is very good at his job in action. Moreover, Johnny provides top-notch front of house customer care and I really appreciated the fact that my appointment was really an appointment. They were expecting me and had everything ready to go and were actually able to get the old system out and a new one fitted up from scratch in a few hours. I had my truck back that afternoon. I cannot recommend them enough."