Crate & Barrel
11800 West Broad Street, Richmond, VA 23233
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
About the Business
Crate & Barrel is a renowned furniture and home goods store located at 11800 West Broad Street in Richmond, Virginia. With a wide selection of high-quality furniture, decor, kitchenware, and more, Crate & Barrel offers customers the opportunity to create stylish and functional living spaces. Whether you're looking to furnish your home or find the perfect gift, Crate & Barrel is the go-to destination for all your home decor needs. Visit us today to discover our latest collections and elevate your home decor game.
Reviews
"The selection is great and the employees were very friendly and helpful. The prices seem very high"
"Lovely, homey, dreamy, full of all that you need for tasty and luxury decor to furnish and ambience your dwelling. The ice on your cake is that you get design and decor advice absolutely free in store, in a sublime environment. This Short Pump location has it all for you. Dream big and lavishly, you deserve it, it all Yours! Won’t bleed your wallet too much, it’s definitely luxe and quality."
"Updated 12September2023: After, the fourth attempt, I have gotten a refund. The customer service lead requested that the bed be inspected before it was delivered and the bed was DAMAGED AGAIN!! Apparently, I’m not the only person this has happened to. Buyer beware!! Escondido Acacia Wood Canopy King Bed This company has had my 2600 for over 4 months and each time they attempt to deliver my bed (we’re on the 4th attempt) their merchandise is damaged. This bed has a stain on the headboard and a footprint on it. This bed isn’t made out of solid wood. It’s wood crumbles pressed together. The advertisement is misleading. DO NOT BUY FROM THIS COMPANY!! They’re selling returned items as new items!! The customer service is poor and there is no accountability. Each issue that I had resulted in me waiting an additional week only to be disappointed yet again with their substandard product. This issue has been escalated but I’m surly going to get a refund asap."
"Had neat but expensive items. I was uncomfortable from how closely employees were watching me and my partner the entire time we were there - it felt like they expected us to steal or break something, and that's not a good vibe as a customer. We were just trying to shop for kitchen gadgets."
"Pricey furniture but everything is great quality. Lots of awesome kitchen gadgets. Very clean and spacious; fun to shop around. Hilary helped us and she is AWESOME! Extremely polite and helpful and knowledgeable."
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