Pizza Hut 3113 Mechanicsville Turnpike, Richmond, VA 23223

"Honestly this Pizza Hut sucks, my boyfriend order pizza there it took them at least an hour just to get it delivered to him, he lives 5 minutes away ordered at 7:11pm and it got at 8:28pm. When he got the pizza it was cheese and not pepperoni so he got the wrong order. It shouldn’t take Pizza Hut an hour to make the pizza and deliver it if he’s at least 5 minutes away."

"Ordered DoorDash from this Pizza Hut, and had missing sauces(paid extra for it), and had a missing pizza and opened(looked like they dug in it, also the box was opened on right side on delivery). Talked to Doordash and Pizza Hut and both said they couldn’t do anything about it. Take a look at the pic below."

"Anyone else ordered burnt pizza at this location?? Not driving 15 mins back to get another one called the store and manager said they aren't trained on the new system to do refunds. Make it make sense please."

"Update: This is a good store. They are back open and my refund will be available in a few days. I spoke with a lady who was very respectful and knowledgeable about what had happened."

"I was so excited y’all brought back the New Yorker- it was the bomb in 90’s! The sauce and the cheese was perfect! Unfortunately, I know what old dough looks and tastes like. And the brownies were horrible- stuck to the pan, undercooked- like a sludge. Looks like pan not sprayed and something w the dough. Hubby liked the boneless wings and cool container. All the packaging is excellent and it was delivered quickly. That’s why even 2 stars. What a bummer bc this is the first time I’ve tried yall."