Panera Bread

"The actual Panera address is Near 7324 Bell Creek Rd, Mechanicsville, VA 23111 It's "Not busy" because it doesn't exist. There's a Sweet Frog frozen yogurt and some sort of physical therapy place in this location. Based on the terrible reviews, it looks like it may have been closing for a while."

"Service was nice girl was very friendly I liked her. However the sandwich was atrocious. Looks like mushed up turkey. We’ll go to Arby’s next time."

"These people make you wait in line for 20 minutes to order THEN wait 45 more minutes for your food while the drive thru takes precedence. They have these nasty slimy pickled onions that I told them I didn’t want. It said so on my receipt. They put them on anyway then balked at remaking my sandwich. They remade it on the wrong bread with just steak crumbles, nothing else. It’s like the magic word COVID has never left!! Incompetent people unable to fulfill orders correctly or in a timely manner! There attitude is at last you got some food… I’m an incapable idiot doing what I can…."

"This Panera has gone down hill. Every single table needed cleaning. The floor was covered in food. Bathroom gross, trashcan full. Worst part paying $41 for 2 people to eat lunch. I can’t rate service because you use a self serve kiosk and get a text when the food is ready. Where is the service in that? Of course there was still a tip option at check out."

"WORST EXPERIENCE EVER Me and my family stopped by here on 8/7/23 at 12:46 PM, we were only passing by due to the fact that we were traveling upstate on vacation. Not long after the power went out in the store, but it wasnt just the store it was the entire shopping center. The staff were telling us that we could either wait for a couple hours for the power to comeback on and get our food then or a refund. We told them that we couldn’t because we were traveling and couldn’t afford to be set back a couple hours, so the current manager at thar time which I forget her name but she was an african american woman told us to comeback at a later date and that when the general manager was here shed insist we got a refund. she took the original copy of my reciept and I have the picture. Today on my way back from NC I stopped by this Panera for my refund and they refused to give me it, the staff including the manager were extremely rude and were making it seem like I was lying, saying that the power never went out. I never recieved my food or my money back. This is by far the worst Panera ever please dont come here take your business else where."