Starbucks

"This is one of the better Starbucks locations in the Richmond area. In addition to a very busy drive up window (which DOES sometimes block easy access to parking), it has a pleasant, welcoming atmosphere with quick service, and (even more important to me..) plenty of comfortable seating. UPDATE: downgrading my rating! I hope this isn't a new corporate policy ... this Starbucks has remove ALL food displays and installed a large digital display list high on the wall behind the work area. I previously enjoyed actually seeing my choices instead of just reading words on a list. Terrible idea, Starbucks!"

"Got a cold venti oatmeal/ espresso and the barista filled the cup with more than half of it with ice. Paying high price for coffe and not even get what you paid for that kind of sucks"

"1). Consistently UNDER-FILLS the cup by1/4 regardless type of coffee. i.e. Pay $7 get $5 worth of drink. 2). Taking away the tray which dermarcate people's name on their drink was stupid. Customers are dumb enough before to pickup someone else's drink even though it wasn't their. And now Starbucks has replaced that system with decals of the alphabet on the counter. So now stupid customers can't tell an A from a C. 3) speaking of stupid customers, the drive-thru arrows are meant for a specific direction. Why would you think to block ingress and egress by using the opposite directional arrow? Furthermore, why do you have to get off of the service road into the entrance at 100 mph and not care that someone may be exiting just to get your coffee fix attended to. Starbucks breeds stupidity with service and the customer drink it themselves and act that way themselves."

"DALILAH had her first pup cup and loved it. We had cake pops and those were perfect! Allergic to coffee but their teas are amazing"

"I went through the drive through being as nice as possible, I gave the employee my name at the window like asked. I got my brakes changed recently but they are still kinda squeaky, and even after apologizing for it, the name on my cup read “change your breaks” instead of just my first name like given. Just kinda upset about my experience on 9/6."