Dunkin'

"Our experience sucked. Awful customer service from one of the workers. She was yelling at us and her coworker (Penny- who was new to the job and very tolerant of this woman yelling and bumping into her). She got our order wrong and argued with us about it- never fixing one of the drinks, forgot to make two of our drinks, blaming every mistake on Penny. My drink was not good."

"I understand working alone is hard and stressful, so I have ignored one of the workers' behaviors towards me before, but it has happened too many times now. The guy working there constantly rolled his eyes or grunted when I ordered something or took something out as it didn't go with the deal I was trying to get and snapped back with an attitude about something I said incorrectly. Normally I wouldn't write a review because I get customers can be annoying and I don't know if something happened before to make him act the way he did but having it happen multiple times makes me think it's something he needs to work on."

"I hate to visit this place in the morning. For a couple of time the lady manager always in a bad temper. Nasty attitude especially to Arun. I hate to see her treating this guy so bad. It’s not a good attitude as a leader. I like to visit here in the afternoon when the guy name John is there. He seems so calm even most of the day he was by himself. He’s so polite, apologetic and respectful to the customer especially when the order are a lot and being taken care of by himself. The 3 stars belongs to the John, but I can’t give 4 or 5 because the manger attitude is off!"

"Stopped for a quick breakfast .. we liked the avacado toast … could have been more crunchy but it became a little soggy after 10-15 mins . coffee was ok . Nice interiors . Parking is good . Good overall .."

"Horrible manager by the name of Lee, I asked for light ice and she slammed the counter three separate times and gave me a nasty attitude. Other customers saw this and proceeded to tell me “I saw that”. In the end she ignored my light ice request and on top of that did not fill the cups all the way to the top and added whipped cream NOT sweet cold foam. This is unacceptable. She saw me holding one drink that was already made and accused me of getting an extra drink, but when she saw that my order in fact had 4 drinks she backed off. I had another issue a few months ago where she gave me BURNED hashbrowns that weren’t even edible as they were hard as a rock. She told me to come back for a new set of hashbrowns but I didn’t because it was not worth it at that point. I never complain because I know the fast food business is tough, but this experience made me realize I will never be coming to this location ever again. It is sad that Dunkin is allowing the same manager with this number of terrible reviews to continue working here. It absolutely makes no sense. I saw another review with a photo of this manager from a few months ago and with the exact same complaint about the half-filled drinks. So it’s clear she does this on purpose. It looks like she still has not learned how to be a proper manager, so it truly baffles me that she is still employed here. As someone who works in customer service myself, I know this is not the way to treat paying customers. In fact, this is how you LOSE business."