The Collective

"I had the pleasure of meeting Gabrielle when I stopped in to drop off some bags for. consignment. She is a delight, and the store is adorable. Very well organized, bright and sunny!"

"As many of the reviews mention, the woman who runs this place is pretty unpleasant and gives off an elitist vibe. She turned down a bunch of things that were significantly nicer brands and condition than what they carry in the store without any reason given. I ended up selling them on poshmark instead for almost their original prices. It's just generally an unwelcoming store that stands out in a town that's otherwise very warm."

"this owner is rude, RACIST and downright disrespectful. from my own experience and my families, they only cater to white women and disregard other people of color. it’s a shame we have someone owning a shop in this town, i thought we were more diverse then that. the way they disrespect their customers and gaslighting them should be addressed and they do not deserve to have a business if this is how they treat their customers."

"Hi I have tried to call the shop and send an email about selling some of my personal items on consignment but I have not had any call back or response from my email. What is the best way to reach the store? _______________________________________________________________ The above was my comment from a week ago and I gave it a 3 star. Today 10/10/2023 I have edited my rating to one star and did not remove the above comment from a week ago but instead I have added this new comment about the business owner of The Collective. One Star. Why? she was very unprofessional. I visited the store today because I still have not received any call back or email from the owner if I can sell my items. The owner was there and I politely asked if I can sell my items, she asked me if I had my stuff with me and I said I have to go back home and get it (I live in Summit) then she said what is your name? When I gave my name to her - she said I remember you, you gave me a 3 star review so I don't think we should do business. I am not naive - I know business owners have the right to choose who they do business with and that is totally acceptable. No harm done there. BUT the way this owner handled her 3 star review was so unprofessional! I explained to her that the reason for the 3 star was the lack of communication on her side to reply back to me. I called and left her 2 voicemails and also sent her an email - she didn't reply to any of those and that is why I decided to stop by and talk to her isntead. I explained that I just wanted to know if I can sell my items at her shop, it is a consignment store and people drop off high ends items there which I have and wanted to sell. She continued by asking me, but why would you want to do business with someone you gave 3 stars to? At this point I am looking at her facial expression and I am in shock and so turned off. The way this owner handled her customers reviews is so unprofessional. She also claims that she sent me an email but she never did. I checked the spam folder and inbox and no email was received from her from my original message. She is unresponsive to inquiries (that why I gave her 3 stars then) now she is getting one star because she is unprofessional and honestly quite rude and thank goodness she doesn't want to do business with me! because I realized she is not someone I would even waste my money on. So I know that this review will trigger something but this is an honest comment from someone who was just at her shop today and I - as a customer have the right to express my opinion and share my experience."

"I have been visiting Gabrielle at The Collective for about a year now and it is truly one of the most wonderful shopping experiences every time I go. Gabrielle is kind, considerate, thoughtful (always handing me a piece she thinks will look good on me) and truly cares about the collection she curates in her store. I also love knowing that the pieces I'm ready to part with are going to a place I trust. I am a mental health professional and I go to Gabrielle when I need a little pick-me-up, both in the treasures I find, to the conversations I have with her. 10/10!"