Natalie Braddock - State Farm Insurance Agent

"I’m not sure what’s up with these employees here, but they are so rude and unprofessional. They look and sound like you’re bothering them. I canceled my policy here and moving to AAA. If you need the insurance, do yourself a favor and don’t go here."

"Cathy would not complete my request on two occasions. Must be stuck the procedural past. I thought an agent works on your behalf. Looking for new I guess."

"This office has been my family’s insurance agent for many, many years and they have always been extremely helpful regarding anything that we had concerns about. Natalie, Kathy, and the girls are awesome!"

"Money coming in is the only thing that matters at this office. Not support. If I could put 0 stars, I definitely would. If you need help, find it elsewhere. The commercials that boost the Agents ability to support their customers is only for show. In reality, you get a disrespectful secretary and an agent that won't talk to the ones paying their bills. I only wanted to ask my agent if I could set up a meeting to go through everything with me. I'm blessed and thank God to say that I've never been in a wreck, caused a wreck, got a ticket EVER. I guess asking questions about an incident is out of the question.... but as long as they get my money monthly with no phone calls unless to give more money....that's what counts. Do yourself a favor and PLEASE find some other Agent and Office to deal with. The Secretary I talked to didn't want to hear what I was asking, has no compassion, heart or understanding. She said....talk to claims. I already did...I just wanted peace of mind. And as for claims, they were trying to do car rentals for me in a completely different state. They said...it's $3 cheaper to go to a rental place an hour away in another state, and I don't live in the middle of nowhere. That didn't boost my confidence in a reputable Insurance Company."