Magoya

"The place is gorgeous and the food is top notch but the staff aren't as friendly as some other restaurants. They are very high priced but it's a nice treat once in a while because the food is very good. I was also annoyed that they told me my to go order would be 30 min. I got there right on time and still had to wait another 15 and there were only 2 tables of people."

"Snail-like and unfriendly service. This is quite long so please bear with me. Came here with a large party of 9 plus one child. We had high hopes as we walked in because the decor was quite nice. However, when we sat down, there was a foul smell leaking from the bathroom. We were looking over the menu and deciding on the order for under 10 minutes but the whole time no one came over to wait our table or even offer water. When I finally caught the attention of one of the older waitresses, she just said “one moment” with a very sour-looking face and quickly walked away. 15 minutes later, she still didn’t come back so we asked another waitress. This younger waitresses is more pleasant but also took forever to get us water, didn’t even get the right number of cups of water, and didn’t even realize until we asked her for more cups. The younger waitress was not allowed to take orders for some reason so we waited some MORE to place our order. Another older waitress finally came and took down our order, but no apologies offered for the wait. This is 40 MINUTES from the time we sat down. 30 minutes later, the food finally comes. But guess what? They left out an order. The older waitress did apologize and went to put in the missing order. A customer that came in the same time as us ALREADY FINISHED AND LEFT. The food was mediocre, sushi was not too fresh. All the while we were waiting, we noticed that they ALWAYS tended to the tables who were smaller parties of 2-4 people. Also, this is something non-Asian people might not be aware of, but some Asian restaurants/servers purposefully provide great customer service to white folks, whereas other customers receive mediocre service. It was very obvious that was happening. There was a stark difference in attitude. To white customers, smiles and timely service; to non-white customers, could not care less."

"Atmosphere was great and thought we gonna have fantastic experience here. We were wrong. 1st, the server would not bring a glass of water to my 5 year old. I thought she forgot and reminded her but still no water was brought to my kid. 2nd, it took probably 45 min for the miso soup to be served and forever for the bento boxes to come out. 3rd, the sashimi was a disappointment- the color and texture of the tuna were not good. 4th, I was charged extra dollar for the roll we ordered. When I pointed it out, the server brought out her notebook and said it was increased. I asked her to check the menu (because that’s what we were given to order food, not the notebook!) and I was right. She then said I could deduct one dollar from the tip… wouldn’t come again and won’t recommend anyone to come."

"I had such a great experience overall. I just so happen to be in the area and search stuff. This place decided to give it a try. The food was phenomenal. Very tasty fresh the whole 9 yards. Our server was super nice and super attentive. The seating wasn’t the most comfortable being that it was just traditional wooden benches. But I get it because the decor in the restaurant is very traditional besides, that the place looks very nice the lighting and everything as you can see in the pictures the food that we’ve ordered. All in all due to my experience, that totally deserves the five stars. Oh, and also, it was an expensive at all and the quality of the food was most definitely fresh. If I’m ever in this area again, rest assured, I will be back."

"Went here for the first time today, was kind of thrown off by the outside wasn’t too sure how the food was going to be. However as you walk in the ambiance changes, it’s lovely and welcoming . The service was great friendly staff and delicious food! Loved the options of sushi rolls they have! I’d definitely go back again and recommend it to people"