LL Flooring

"I had previously used big box stores for laminate, but as the selection has grown increasingly sparse, I found a great value on a much better shade at LL. Unfortunately, my work hours aren't great for working with, but I called and spoke with Paul on Thurs afternoon just to verify stock (I needed 22 boxes which is all they listed on the site), and explained I needed to come down first thing so I could get back in time for work. He went the extra mile and reserved the lot for me so I didn't have to worry about any being sold before I got there (unlikely but was a nice gesture for sure). I was in and paid, and at the door within minutes, and loaded up in only a few more with their help. Will be installing this tomorrow, but at first glance, it's a really nice looking product as well, perfect for my use. Pretty much sold on never needing the big stores for any more of these types of projects."

"Shelby was very informative, helpful and not judgmental with budget but helped to work within the confines. She also suggested options for payment instead of a lump sum."

"Very helpful staff! Personable and knowledgeable! The products are very diverse and I love that the website allows you to see what the floor would look like in your actual room!"

"Very pleased with products & customer service. Employees are all incredibly knowledgeable & helpful."

"Went to lumber liquidators to pick out butcher block countertops for our house that’s currently being remolded. Any time you go in there ask for Colby. He knows his stuff and he wants to help you. He explained everything I needed to know and answered my bazillion questions I had. Without getting annoyed because I probably asked the same question 5 times. The delivery time to get them was a little discouraging. Took a week longer than expected. Which is okay things happen. So when my butcher block came in we brought it home and come to find one of the three pieces I purchased was scratched from shipping. We didn’t realize this until we brought them home. Not the stores fault but still kind of irritating. Again it happens. So I called them and talked to Colby and he was able to order a new one without even seeing the damaged product. Which I thought was commendable. With Covid I’m trying to be more understanding with shipment and delays. If it wasn’t for Colby being so great I would be a lot more irritated. But he was so helpful and great with explaining everything that I’m still satisfied. But took a star off for the problems with the warehouse problem. That was out of the stores and associates hands. Thank you Colby for being so great. Will definitely order more products in the future. Come to find out the scratches luckily were on the unfinished side. Didn’t realize that until a week later once we installed them. Regardless, they shouldn’t have been scratched up but not a huge deal since no one sees it anyway. I’m in love with how they turned out. And would recommend anyone buying butcher block to come here and not the big box stores."