Starbucks 3559 Boston Street, Baltimore, MD 21224

"Someone here has decided that instead of actually working to improve customer service and their abysmal (now 2.4) rating, they'll instead place place a sign on their counter that reads: "Be sure to give us a great review." No please or thank you, just tolerate our lousy service and like it!"

"This place has terrible costumer service I wish I can given them 0 stars if you know that you can't make an order why taking it at the first place and make the costumer pay and wait for something they didn’t order and instead of apologizing for given the wrong order all you will get is nasty actitud honestly if you don’t want to work just stay home and don’t ruin somebody’s day."

"The customer service at this location is amazing! I went in to add money to a gift card, and walked out with free goodies, and a smile on my face. My only regret is not breaking the $20 bill I had and giving them an enormous, and much deserved tip! Thank you, it is so refreshing to meet people that care about the service they are providing. They all deserve a raise!"

"Only one person working on a Saturday at noon so the wait was pretty long, honestly I felt sorry for them UNTIL I got my macchiato. I got through about 1/4 of the drink before I had to dump it out because it was sickeningly sweet and leaving a terrible taste in my mouth, which is an issue I've never had with a Starbucks drink. The work station was very messy as well, something I can understand when busy with only one employee, however it looked very unprofessional."

"Every time I get a Frappuccino they never have whipped cream ever. Then I go there and the girl tells me they can’t make a Frappuccino till 3:30 that day. Why is that? I stood in-line with 5 others in front of me for her to tell me she could not make it till a certain time of day. I don’t suggest going there."