Starbucks

"I'm actually shocked that I just ordered a $6 drink in the drive thru and was refused a stopper for the top. I am told the manager said they aren't permitted to give out a stopper to cars in the drive thru and stoppers are only for delivery drivers. So you can take $6 from me for coffee but you draw the line at the green plastic stick to help me not spill my coffee?? Never will I go to this Starbucks again. I have never heard that before."

"Terrible customer service. Every time I come here they never have the gift card holders for the gift card. I just went in there Saturday January 19th at 6:35pm. It’s only one worker and she seemed like she’s ready to go and didn’t even seem to even ask can she help me. I had o say to her, “do you’ll have any gift card holders and she quickly replied NO shaking her head. Didn’t even ask me if I need anything else. I won’t be coming here anymore. A waste and gas and time every time."

"It's a decent Starbucks. Not the best, but they're always at least somewhat friendly and the atmosphere is cozy. They never have any sandwiches or protein boxes, but that's not a big deal. My drinks are always right and ready fairly quickly."

"I went through the drive thru 5 minutes to closing time. They didn't have any pastries left which was fine just grateful to have our drink made. But unfortunately it was made wrong. As soon as I left the window I tasted and realized it was wrong. I literally circled back to the window. There was a guy who didn't take our order and he didn't open the window. He just shook his head and said we're closed. I held up my drink to indicate we already ordered. He just shook his head, said were closed. I wasn't about to leave after paying for a drink I couldn't ingest because it had sugar in it. After honking, it seemed his colleague convinced him to open the window. He repeated they were closed and there was nothing they could do for me even before hearing my complaint. I told him my drink was wrong and if he couldn't remake it I wanted a refund. He said he couldn't do that either because the system was shut down. Which is a lie. At the least I could have gotten a preloaded gift card or an apology. With attitude, he said come back tomorrow for a refund. I told him I was driving back home to NC and wouldn't be able to come back for a refund. He actually said to get a refund in North Carolina and go have a blessed day! This is the worst service I have ever had. No stars."

"Been here 3 times and each time I end up waiting at least 10 minutes for my mobile order. This time, I was as beginning to lose my patience as it had been 20 minutes since I placed my order, and I had been waiting 10 minutes for my food order. I told an employee there that I had been waiting 10 minutes and she said “There were many orders in front of you.” I told her I ordered 20 minutes ago and this was not the first time I’ve had this problem at this location and she just says “Ok” and walks away. She was kind of rude. When she said there were other orders in front of mine, this was simply not true. My drink order was ready when I got there, nobody bothered to even see what else I was waiting for till I’d been there for several minutes. I was watching closely, since I wanted to get my stuff and leave. Nobody was making any food orders at all. I did see this manager woman walking around behind a bit. This location is very poorly managed."