NTB-National Tire & Battery

"Always such friendly and fast service anytime I come here! The staff is very receptive to your needs/concerns. They explained everything that is going to happen and even after what was done. Marlin is by far one of the kindest and professional mechanics around! If you need your car serviced, I HIGHLY recommend come seeing them. Thank you guys so much!!"

"Had an appointment scheduled for 3pm to install new set of tires. After four separate emails sent to me to confirming my appointment in the last two days, I was told at drop-off that my service is delayed at least 1.5 hours due to unscheduled drop offs. Why even bother with scheduled appointments? Update: 3.5 Hours later and 2 hours after being raised on the hoist, still no tires on the car. Pathetic."

"The Best NTB, I Recommend to all, marlin and yabi the best at the front helps me a lot, They helped us so quickly and it was done very fast. They changed the tires of my car in a very professional manner. They use the latest technology products. Thanks a lot."

"I will never in my life come here to to any other location.. many reasons why but let me just show the latest afyer getting my new tires and rims installed, ony of my tires has a nail in it and how I need thisncar for work I decided to just plug it for now and get it patched up after work... well upon loosening the lugs one of them wouldn't come off and well just using arm strength and my ratchet it decided to snap off... now not only does it seem it was torqued beyond specs. I now have to pay even more money to replace the stud that snapped off...I swear this will be the only time I ever buy from NTB... sadly I even bought the extended warranty so I'll have to deal with them till I need new tires again... smdh stay away from this and all other locations. Update: Spoke to the parent company, they wanted to fix the problem but after what has happened I did not trust any if their technicians to touch my vehicle. So I took it to the Honda dealership in Manassas (Koons Honda) and since I got there close to closing they were able to just fix the one wheel and inspect it, once the Honda technician put it on the lift and went to loosen the nuts another snapped off, mind you I hand tightened the remaining 4 nuts cause it eas almost 1 am and I was going to use power tools to wake my neighbors. So 2 studs now have snapped off and of course I paid the bill and I'll have them check the remaining 3 tires and lugs this coming week while the re-do my alignment and balance because it has been completely out of wack since I have had NTB replace my tires. Lesson learned I should've just went to Koons for new tires and everything. Now I'm paying the price of trying to be convenient and to save a few bucks when Koons was offering much better deals on tires from the beginning. Received a phone call from what I believe was the Regional Manager and I sent him the invoice like they asked of the one wheel and I informed him that I will have the other 3 inspected this week and I have not heard back since. Will update soon. Update Part 2: Well i got my realignment and balance done all over again and this time at Koons Honda of Manassas. i had a feeling that it kept pulling to the right a lot and my intuition was correct. The advisor came to me and showed me the computer print out and it was completely out of alignment, and now when i go above 70 mph there is no more shaking in the wheel. This has been one very expensive lesson for me, never again will i allow a 3rd party to maintenance my vehicle ever again, NTB has yet to call back or even get in any form of contact with me."

"I had an awesome experience at NTB. I had an appointment at 10am and called to see if I could get in a bit earlier. The staff worked with me and told me to come in and they would try to accommodate me. I was in and out in under 2 hours. Really happy with the service and pricing. Not pressured to do anything. I’ll def look to come back in the future. For all you Tesla folks, they do alignment here too and better price than tesla. Highly recommend."