Banfield Pet Hospital 145 Witchwood Drive, North Wales, PA 19454

"Did not follow approved treatment. They conducted tests not asked for and I never signed a waiiver. Management was indifferent to my concerns and the 800 number representative was rude and not compassionate. I paid out the rest of the annual policy and would never trust this vet again."

"I've been using this Banfield for 9 years. I have had no problems. The staff and veterinarians are great and show that they care about your pet."

"Excellent and empathetic service from all employees. Of special mention is Dr. Mathis, who provided consultations for our cat, Simba. She was kind, gentle, emphatic and knowledgeable. This was especially evident 2 days ago when we asked her to put Simba to sleep. Keep up the good work. You’re a gem. Thanks for your love and concern for our “cat child.”"

"Spent a fortune on pet insurance and the one time my dog needed help with a ripped off toenail and blood everywhere they said they didn’t have time to see him and I would need to bring him the next day. Awful. Arc Animal Hospital took him in 30 minutes. Now they have my business and I am much happier"

"I really like this Banfield location, they’re friendly and accommodating. The front desk staff is the best they’re so kind and patient. Everyone else has always been kind too. Sometimes a wait but you never know what situations come up that they’re dealing with or managing through. I recommend this location to care for your dog."