CVS

"Worst pharmacy I have ever been to. My doctor will send in a prescription and I will get several notifications it is ready. I go into the store, wait in an extremely long line to be told there is no prescription to be picked up and I need to go into another line. After waiting there, they say there's been an error and they will get it done in 20-30 minutes. After realizing this, I try calling ahead of time to see whether they have it ready, and they never do,.so my call prompts them to get it ready. However, I am stuck on hold for an hour+. CVS app does not work/solve this issue despite the relentless pushing of it by the call robot. And of course after I finally get it filled, I have to wait in that ridiculously long pick up line. Honestly, Walgreens it is so much better"

"This story perfectly sums up how this CVS does not care at all about customers: the sign on the door says walk-ins welcome for vaccines. But if you go to the pharmacy, you will find out that walk-ins are definitely NOT welcome. But they leave the sign up anyway. Thanks for nothing CVS!"

"They were unable to find prescription that my doctor had phoned in about five hours before. I was asked to go to another line and they found the prescription but then I was bounced from line to line. It took about an hour to get a prescription. Totally disorganized. The CVS in Chevy Chase DC is infinitely better. Avoid this place if you can."

"Typically I never think to check the reviews on my pharmacy before I send my prescriptions there, nor do I take those reviews seriously. But this place really deserves the rating it has. They are horrendously understaffed to the point that it takes them days and days to fill my prescriptions let alone pick them up. Even when the line is out the door they have one register open. I’ve been coming here for a year for my prescriptions but I just don’t think I can do this anymore because it’s a half-hour ordeal, minimum, every time. I could probably walk to the second-nearest CVS in that time and it would probably be less frustrating."

"I do not recommend this location. This location is a disgrace. I just went to pick up a prescription for an ointment. Well the lady at the pick up counter shouted out the name of the medication I was picking up in front of everyone. So much for professionalism and confidentiality. The White lady before me she spoke to in hushed tones, but blurted out the name of my medication in front of the other costumers. To bad as a Black doctor I did not get the same respect. I had to ask her why is she talking so loud. My doctor called in the medication from 10 am and at 7 30 pm when I went to pick up she told me it is not ready and that I need to wait another hour. I asked why was it not ready and she said they were short staff. She is telling me the doctor that they were short staff to prepare a small ointment that was called in from morning. Just shameful."