CVS

"The prescription ready fill system is totally messed up. A week ago, I called to refill two prescriptions that I needed within a few days, but it took a week to refill. At the same time they filled three prescriptions for which I still have one to two months supply. In addition, I never received any text messages about these. five prescriptions. When I complained at the store, none of the staff would take responsibility and blamed the problem on the “computer guy.”"

"Most unorganized, frustrating, unprofessional pharmacy I've ever dealt with. RXs are never ready, they don't even answer their phone when the website also fails you, and the complete lack of care shows the pharmacy staff is either run ragged and treated poorly, or they're just miserable people. Either scenario sucks and is ultimately a massive loss for the customer. Do better, CVS. You're awful."

"Do not go to this pharmacy. They told me my script would be ready by 2pm yesterday so I came back few hours after that as I know pharmacies are always backed up and usually not on time. I show up to find out it won’t be ready until tomorrow morning. I come back at the time they promised and come to find out they have to first check to see if they have it after telling me they did and then them telling me it won’t be ready until later today. I have a flight to catch and filled this well in advanced and now I have to fly without my meds. I would highly never recommend coming to this pharmacy as the pharmacist was extremely rude and disrespectful. Their service support and care is a disgrace and I would take your prescriptions to an entirely different vendor."

"I don’t know but the service is getting worse every time we have to pick up medicine. We just to love this CVS. But right now it’s horrible. And now calling to the pharmacy it’s a 3 hours phone experience. Unbelievable. Horrible service."

"Pharmacy Review: Terrible service. Avoid this pharmacy. They reduced their evening hours and now they close during lunch hours. I pre-paid on website to have a prescription refill delivered, just like the prior month. 3 days later, I received a text notification that CVS canceled my prescription refill and I should go online or call the pharmacy. Going online offered no information. So I called the pharmacy but after 5 calls and a combined 3 hours on hold I have yet to be connected to a human. Now, as I write this, I just received another text to go online or call the pharmacy for a new prescription my doctor submitted today that insurance does not cover. Online was no help. Now at 25 minutes on hold and still waiting. THIS PLACE IS THE WORST! I will be transferring my prescriptions to Giant pharmacy in Bethesda."