CVS

"Terrible pharmacy. Probably the worst in the chain. If you can go somewhere else, run (don't walk). Prescriptions never ready when promised. (Came yesterday, was told 20 minutes, went to lunch, and came back in an hour. Guess what? Not ready. Was told to come back in 10 minutes because the pharmacist was gone.) Rude guy at the counter. Rude, uncaring pharmacist when she did show up. It's amazing they are able to hold onto their jobs. CVS corporate HQ please note: My Welsh corgi could do a better job, and she'll work for dog treats. She won't fill orders any faster, but she's cheerful and engaged, and because of that, people will forgive her for bad service. Your humans? They need to be retired to a farm in the country."

"I honestly despise this CVS. They *never ever* have your prescription ready even if it’s called in over the phone, online, whatever. They will never have it ready for you. So, you have to wait in a long line just to ask if they have it ready (they won’t). Then, you have to wait 20-30 mins to get it — if you’re lucky. Today, they didn’t even have our prescription in stock. They never told us this even though we ordered a refill online *yesterday* - why not some kind of notification in the 24+hrs we gave them? It’s the worst run pharmacy I’ve ever experienced. The manager there is objectively terrible, so maybe that’s the problem. She is all over the place. She bad-mouths the people in the back to customers and points out all of the things *she's* doing to fix the things someone else apparently messed up, except she flits from issue to issue not really fixing anything to conclusion, and her people can hear her while they are obviously working the hardest they can (heads-down fully focused scurrying all around). (Note: customers don't care whose fault it is or who is fixing it, just that it's gets fixed!) I would hate working here. It’s a total disaster all the way around."

"This CVS has deteriorated sharply. It is chaotic and understaffed, specially the pharmacy. My 81 year old mom stood in line for 30 minutes to find out that her medicines were not ready yet until the next day! The staff tries hard but they need more support."

"If I could give zero I would. The pharmacy here is a hot mess. You have to go in there in order to get any information. They don’t answer the phone usually and when they do they put you on hold immediately and leave you there until you give up. I sat on hold for 30 minutes yesterday and today when I called I begged them not to put me on hold and the response I got was some garbage about how helping me for too long would cause the “system to back up”. Huh? They never have anything ready when promised - even when they give you a specific time because you are going out of town - this happened to me twice. One of the pharmacists creates problems and then expects you to sing her praises when she “fixes” things. I’m moving all of my prescriptions."

"Service at this pharmacy has deteriorated sharply. If you can go elsewhere, do so. The only reason that I’m awarding 2 stars instead of 1 is that some of the staff appear to be trying hard. Recent orders of common antibiotics have taken 3 days to fill. Worse, the pharmacy will promise a particular pick-up time and will not have the order available at that time, necessitating repeat trips. (Some of this is beyond the control of pharmacy employees: CVS informs the pharmacy that the drug will be delivered at a certain time, and fails to execute.) That said, pharmacy appears under-staffed and waits for available prescriptions can be lengthy. . To top it off, we recently had an experience in which the pharmacy undercounted the number of prescribed pills."